At a Glance
- Tasks: Manage IT infrastructure and support 1st and 2nd line engineers on exciting projects.
- Company: Join a charity in north Bristol with a mission-driven culture.
- Benefits: Salary up to £38,000, hybrid working, and extensive training opportunities.
- Other info: Flexible work pattern with a great team focused on impactful projects.
- Why this job: Make a difference while developing your IT skills in a supportive environment.
- Qualifications: Experience in 2nd/3rd line IT support and knowledge of Microsoft technologies.
The predicted salary is between 38000 - 38000 £ per year.
Your new company Hays are supporting a charity based in north Bristol recruiting a permanent 3rd line IT engineer. The role is paying a salary up to £38,000pa depending on experience and offers hybrid flexible working, typically two days on site.
In the role, you will join the team responsible for managing a secure, stable and available IT infrastructure. You will act as an escalation point for the 1st and 2nd line engineers and be involved in working on interesting project-based IT work.
To be considered for this role you will need experience in a similar 2nd / 3rd line IT support role with some project-based exposure. You will need good communication skills and be able to deal with stakeholders at different levels of IT ability. You will need experience with the Microsoft stack, including Entra ID, Azure, Exchange and Defender. Experience with Windows server technologies is important, as is PowerShell scripting. Basic networking and MDM are also desirable.
In return, you'll work in a great team for a fantastic charity. You'll be involved in a varied day-to-day across project-based work and BAU support. You'll also have a lot of training and development opportunities. You'll work in a flexible hybrid pattern, typically 2 days per week, and receive a salary up to c£38,000pa.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
3rd Line Engineer in Gloucester employer: Hays
Hays is an exceptional employer, offering a rewarding opportunity to work as a 3rd Line Engineer for a charity in north Bristol. With a strong focus on employee development, flexible hybrid working arrangements, and a supportive team environment, you will engage in meaningful project-based work while contributing to a noble cause. The company values your growth and provides ample training opportunities, making it an ideal place for those seeking a fulfilling career in IT.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with the Microsoft stack and PowerShell scripting. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your communication skills. Practice explaining technical concepts in simple terms, as you'll need to engage with stakeholders of varying IT abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 3rd Line Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 2nd and 3rd line IT support. We want to see how your skills with the Microsoft stack, PowerShell scripting, and networking shine through!
Showcase Your Communication Skills:Since you'll be dealing with stakeholders of varying IT abilities, it's crucial to demonstrate your communication prowess. We love seeing examples of how you've effectively communicated technical concepts in your previous roles.
Highlight Project Experience:Don't forget to mention any project-based work you've been involved in! We’re keen on seeing how you’ve contributed to interesting projects in your past roles, so make that stand out.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Hays
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft stack, especially Entra ID, Azure, Exchange, and Defender. Be ready to discuss how you've used these technologies in past roles, as well as any project-based work you've been involved in.
✨Show Off Your Communication Skills
Since you'll be dealing with stakeholders at various levels, practice explaining complex IT concepts in simple terms. Think about examples where you've successfully communicated with non-technical team members or clients.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to escalate issues or manage conflicts between 1st and 2nd line engineers. Think through your approach and be ready to share specific examples.
✨Demonstrate Your Passion for Learning
With training and development opportunities on offer, show your enthusiasm for continuous learning. Mention any recent courses or certifications you've completed, especially those related to PowerShell scripting, Windows server technologies, or networking.
