At a Glance
- Tasks: Manage tenancies, support tenants, and resolve housing issues in a dynamic team.
- Company: Respected social housing organisation with a focus on community engagement.
- Benefits: Competitive hourly rate, hybrid working, and potential for contract extension.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing roles and strong communication skills required.
The predicted salary is between 35910 - 43890 £ per year.
Your new company We are currently recruiting for an experienced Tenancy Services Housing Officer to join a well-established social housing organisation on a temporary basis.
This is an excellent opportunity for a housing professional with strong tenancy management experience who is comfortable managing a varied caseload while also providing support and supervision within a busy housing team.
Your new role Managing a patch of tenancies and delivering a high-quality tenancy management service.
Supporting tenants to sustain their tenancies and addressing tenancy-related issues.
Investigating and resolving anti-social behaviour complaints.
Managing rent arrears cases and taking appropriate recovery action.
Conducting tenancy visits, tenancy reviews and estate inspections.
Assisting with neighbourhood management and community engagement initiatives.
Providing guidance, support and line management to team members where required.
Liaising with internal departments and external agencies to achieve positive outcomes for tenants.
What you'll need to succeed Previous experience in a housing officer, tenancy services or neighbourhood housing role.
Strong knowledge of tenancy management and housing legislation.
Demonstrable line management or supervisory experience.
Excellent communication and stakeholder management skills.
Ability to manage a demanding and varied workload effectively.
Full UK driving licence preferred.
What you'll get in return Immediate start available.
Competitive hourly rate.
Hybrid working arrangements.
Opportunity to gain experience within a respected social housing organisation.
Strong potential for the contract to be extended beyond the initial 4-week period.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Tenancy Services Housing Officer in Glasgow employer: Hays
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