At a Glance
- Tasks: Manage incident queues, coordinate onsite engineers, and perform basic technical tasks.
- Company: Join a leading independent technology and services provider in Glasgow.
- Benefits: Hourly rate of £13.45 PAYE or £17.45 via an umbrella company.
- Other info: Position is in-scope IR35 with a focus on governance and compliance.
- Why this job: Opportunity to deliver high-quality customer service and support small project quotations.
- Qualifications: Good working knowledge of Microsoft Applications and ability to follow technical documentation.
The predicted salary is between 17.45 - 17.45 £ per hour.
Contract Opportunity - Site Administrator/Scheduler - Glasgow
Join a leading independent technology and services provider as a Site Administrator / Scheduler.
Job Overview: The position involves managing incident and request queues, coordinating onsite engineers, and delivering high-quality customer service while ensuring all tasks meet agreed SLA targets.
Location: Glasgow G74 5LP
Rate: An hourly rate, in-scope IR35, of £13.45 (PAYE) OR £17.45 per hour (via a Hays Approved Umbrella Company).
Perform basic technical tasks (training and documentation provided), including:
- Configuration of mobile phones.
- Configuration of Android tablet devices.
- Update the Asset Management database to reflect stock movement.
- Assist the Team Lead with monthly billing and invoicing.
- Support small project quotations when required.
Deliver high-quality customer service to prevent escalations.
Governance, Compliance & Performance
- Act in line with Computacenter Information Security Policies.
- Report any potential or actual security incidents or risks.
- Ensure departmental SLA performance targets are met.
- Understand and adhere to company policies and procedures.
- Good working knowledge of Microsoft Applications.
- Ability to follow technical documentation and configuration guides.
Service Scheduler in Glasgow employer: Hays
This role is based in Glasgow G74 5LP, offering competitive pay rates. The company prioritises high-quality customer service and adherence to information security policies.
