At a Glance
- Tasks: Lead technical service delivery in high-performance facilities and build strong client relationships.
- Company: Join a specialist provider in life sciences and critical environments, employee-owned and innovative.
- Benefits: Competitive salary, benefits package, and opportunities for career growth.
- Other info: Dynamic role with long-term career value in niche sectors.
- Why this job: Make a real impact in cutting-edge environments while enhancing service offerings.
- Qualifications: Strong background in technical FM and experience in regulated environments required.
The predicted salary is between 50000 - 65000 £ per year.
Your new company
Hays are delighted to be working with a specialist provider delivering high-performance facilities across life sciences, pharma, and other critical environments. As an employee-owned and independent business, they design, build, validate and maintain complex technical spaces where innovation happens - from cutting-edge research facilities to highly controlled clean room environments.
Their Facilities Services division supports the ongoing performance of these environments, ensuring compliance, uptime, and operational excellence for clients operating at the forefront of science and technology.
As Facilities Service Lead, you will take on a senior leadership role responsible for overseeing technical service delivery across specialist and regulated environments. Acting as a key client interface, you will ensure services are delivered to the highest standard while building strong, long-term relationships.
This role sits at the intersection of technical delivery and client engagement - requiring someone who can confidently lead teams, understand complex environments, and ask the right questions to drive value across both service delivery and client outcomes.
You will also play a key role in supporting the growth of the Scotland Division, identifying opportunities within existing accounts and contributing to the wider development of the business.
- Strong background in technical FM / hard services
- Ability to spot opportunities to enhance service offering and add value to existing client relationships
- Experience operating within specialist or critical environments (e.g. pharma, life sciences, laboratories, cleanrooms)
- Experience overseeing technical service delivery within regulated or high-compliance settings
- Exposure to highly technical, niche sectors with long-term career value
Competitive salary and benefits package aligned to experience.
Service Manager | Facilities Management in Glasgow employer: Hays
As an employee-owned and independent business, this company stands out as an excellent employer by fostering a collaborative work culture that prioritises innovation and excellence in facilities management. With a strong focus on employee growth, they offer unique opportunities to engage with cutting-edge projects in life sciences and pharma, ensuring that team members can develop their skills in highly technical environments while contributing to meaningful outcomes. Located in Scotland, the company provides a competitive salary and benefits package, making it an attractive choice for professionals seeking a rewarding career in a dynamic sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager | Facilities Management in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who work in life sciences or pharma. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Knowing their recent achievements or challenges will help you stand out. We want you to show them you're not just another candidate, but someone genuinely interested in their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in technical FM and service delivery aligns with their needs. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talent that can enhance our service offerings and client relationships.
We think you need these skills to ace Service Manager | Facilities Management in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience in technical FM and any relevant projects you've led in specialist environments like pharma or cleanrooms. We want to see how your background aligns with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to our mission of delivering high-performance services. Keep it engaging and personal – we love a good story!
Showcase Your Leadership Skills:As a Service Manager, you'll be leading teams and engaging with clients. Make sure to highlight your leadership experience and any successful projects where you’ve driven value and built strong relationships. We’re looking for someone who can inspire others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Hays
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to facilities management, especially in regulated environments like pharma and life sciences. Be ready to discuss specific examples of how you've overseen service delivery in these settings.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare to share experiences where you've successfully managed teams, resolved conflicts, or improved service delivery through strong leadership.
✨Build Client Relationships
Since this role involves client engagement, think about how you've built and maintained strong relationships in the past. Be prepared to discuss strategies you've used to enhance client satisfaction and drive value in service offerings.
✨Spot Opportunities for Growth
The company is looking for someone who can identify opportunities within existing accounts. Come prepared with ideas on how you could contribute to the growth of the Scotland Division and enhance the service offering based on your previous experiences.
