At a Glance
- Tasks: Support property services by coordinating repairs and liaising with tenants and contractors.
- Company: Join a busy housing association with a focus on customer service.
- Benefits: Immediate start, competitive salary, and potential contract extension until 2027.
- Other info: On-site parking and a supportive work environment.
- Why this job: Gain valuable experience in a dynamic team while making a real difference.
- Qualifications: Experience in housing or property services and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking an experienced and motivated Property Services Assistant to join a busy housing association on a temporary basis, with an immediate start available. This role offers the opportunity for extension and longer-term stability through to March 2027.
You will play a key role in supporting the delivery of an efficient and customer-focused property and repairs service. Working within a fast-paced team, you will be responsible for:
- Acting as a first point of contact for repairs and property-related enquiries
- Raising and managing works orders in line with agreed procedures
- Liaising with tenants, contractors, and internal teams to schedule and progress repairs
- Monitoring jobs to ensure completion within agreed timescales and service level agreements (SLAs)
- Maintaining accurate records and updating housing management/repairs systems
- Providing high-quality customer service across phone, email, and digital channels
What you'll need to succeed:
- Previous experience in a housing, property services, or repairs environment is highly desirable
- Strong administrative and organisational skills with the ability to manage a busy workload
- Excellent communication skills and a customer-focused approach
- Experience working with repairs systems or scheduling/planning roles is advantageous
- Ability to work independently and as part of a team in a target-driven environment
- Must be immediately available
What you'll get in return:
- Immediate start
- Opportunity to join a well-established housing organisation
- Potential for contract extension through to March 2027
- Valuable experience within a supportive and dynamic team
- Competitive salary
- On-site parking
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Property Services Assistant in Glasgow employer: Hays
Join a well-established housing association that prioritises employee growth and offers a supportive work culture. As a Property Services Assistant, you will benefit from immediate start opportunities, potential contract extensions, and the chance to make a meaningful impact in a dynamic team environment. Enjoy competitive salaries and on-site parking while contributing to a customer-focused service that enhances community living.
