At a Glance
- Tasks: Support individuals and families to sustain tenancies and prevent homelessness.
- Company: Join a compassionate Housing Services team making a real difference.
- Benefits: Competitive hourly rate, ongoing training, and professional development opportunities.
- Other info: Dynamic role with the chance to work closely with vulnerable individuals.
- Why this job: Make a positive impact in local communities while helping those in need.
- Qualifications: Experience in housing or support environments and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are currently seeking a motivated and compassionate Housing Support Officer to join a busy Housing Services team. This is a rewarding frontline role supporting individuals and families to sustain their tenancies, prevent homelessness, and improve long-term housing outcomes. You will work closely with tenants, internal services, and partner agencies to provide tailored housing support and early intervention.
Your new role
- Deliver person-centred housing support to tenants across a designated patch
- Support tenancy sustainment, including early intervention in cases of arrears or vulnerability
- Work with individuals at risk of homelessness to develop and implement support plans
- Liaise with external agencies (e.g. social work, health services, DWP, third sector providers)
- Carry out home visits, risk assessments, and welfare checks
- Maintain accurate case records and contribute to performance reporting
- Promote positive tenancy behaviour and community cohesion
What you'll need to succeed
- Experience working in housing, homelessness, or a related support environment
- Strong knowledge of tenancy sustainment, housing options, or homelessness prevention
- Excellent communication and interpersonal skills
- Ability to manage a varied caseload and prioritise effectively
- Experience working with vulnerable individuals or complex needs
- A full UK driving licence (or ability to travel across the area)
- A relevant qualification in housing, social care, or a related field is desirable but not essential.
What you'll get in return
- Competitive hourly rate
- Ongoing training and professional development
- Opportunity to make a real impact within local communities
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Support Officer in Glasgow employer: Hays
Join a dedicated team as a Housing Support Officer, where your compassion and expertise will directly contribute to improving the lives of individuals and families in our community. We offer a supportive work culture that prioritises professional development and provides ongoing training, ensuring you have the tools to succeed in this rewarding role. With a focus on making a meaningful impact, you'll enjoy a competitive hourly rate and the opportunity to collaborate with various agencies to promote positive housing outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Officer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Support Officer roles. Think about your experiences and how they relate to tenancy sustainment and working with vulnerable individuals. Practice makes perfect!
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a difference in someone's life or how you've tackled challenges in previous roles. This will help you stand out as a compassionate candidate.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Housing Support Officer in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Housing Support Officer role. Highlight any relevant experience in housing, homelessness, or support environments to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting individuals and families in housing. Share specific examples of how you've made a difference in similar roles.
Showcase Your Communication Skills:As a Housing Support Officer, strong communication is key. In your application, demonstrate your interpersonal skills and ability to work with diverse groups. We want to see how you connect with others!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy sustainment and homelessness prevention. Familiarise yourself with the key challenges faced by vulnerable individuals and how you can support them. This will show that you're not just interested in the role, but that you understand the impact of your work.
✨Show Your Compassion
As a Housing Support Officer, empathy is key. Prepare examples from your past experiences where you've successfully supported individuals or families in difficult situations. Highlight your ability to connect with people and provide tailored support, as this will resonate well with the interviewers.
✨Communication is Key
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the job, such as liaising with external agencies or conducting welfare checks, to demonstrate your interpersonal skills.
✨Be Organised
Managing a varied caseload is part of the job, so show that you can prioritise effectively. Bring along examples of how you've managed multiple responsibilities in the past. Discuss any tools or methods you use to stay organised, as this will highlight your ability to handle the demands of the role.
