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- Tasks: Manage housing services and support tenants in a busy housing association.
- Company: Dynamic housing association based in the vibrant South Side of Glasgow.
- Benefits: Immediate start, potential for extension or permanent role, and valuable experience.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in people's lives while gaining hands-on experience in housing management.
- Qualifications: Experience as a Housing Officer and knowledge of housing practices required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Housing Officer to support a busy housing association based in the South Side of Glasgow. This is an immediate-start temporary role, initially for 8 weeks, with strong potential for extension or to become permanent.
- Managing a designated patch and delivering front-line housing management services
- Acting as a point of contact for tenants via phone, email, and face-to-face
- Ensuring accurate record keeping in line with housing policy and regulatory requirements
- Previous experience working as a Housing Officer within a housing association or local authority
- Strong knowledge of housing management practices and procedures
- Experience using Capita or similar housing management systems is highly desirable
This role would suit an immediately available Housing Officer seeking short-term work with the potential for longer-term or permanent opportunities.
Housing Officer /Lettings Officer in Glasgow employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer /Lettings Officer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your housing management knowledge. Be ready to discuss your experience with Capita or similar systems, as well as your approach to tenant communication. Confidence is key!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email or call can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Check out our website for the latest job postings. We often have roles that might not be advertised elsewhere, so make sure you’re keeping an eye on what we’ve got going on!
We think you need these skills to ace Housing Officer /Lettings Officer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Housing Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of housing management practices and any relevant systems you've used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with our housing association and how you can contribute.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure your contact details are easy to find, too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hays
✨Know Your Housing Policies
Make sure you brush up on the latest housing policies and regulations. Being able to discuss these confidently will show that you’re not just familiar with the role but also committed to delivering excellent service in line with industry standards.
✨Showcase Your Communication Skills
As a Housing Officer, you'll be the point of contact for tenants. Prepare examples of how you've effectively communicated with tenants in the past, whether it’s through phone calls, emails, or face-to-face interactions. This will demonstrate your ability to handle various situations professionally.
✨Familiarise Yourself with Housing Management Systems
If you have experience with Capita or similar systems, be ready to discuss it. If not, do a bit of research on how these systems work. Showing that you’re tech-savvy and willing to learn can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life scenarios you might face as a Housing Officer. Think about how you would handle tenant disputes or manage record-keeping challenges. Practising these responses will help you feel more confident during the interview.