At a Glance
- Tasks: Lead technical service delivery in high-performance facilities across life sciences and pharma.
- Company: Employee-owned specialist provider focused on innovation in critical environments.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for career growth.
- Other info: Join a dynamic team with long-term career value in niche sectors.
- Why this job: Make a real impact in cutting-edge environments while building strong client relationships.
- Qualifications: Strong background in technical FM and experience in regulated environments required.
The predicted salary is between 50000 - 65000 £ per year.
Your new company
Hays are delighted to be working with a specialist provider delivering high-performance facilities across life sciences, pharma, and other critical environments. As an employee-owned and independent business, they design, build, validate and maintain complex technical spaces where innovation happens - from cutting-edge research facilities to highly controlled clean room environments.
Their Facilities Services division supports the ongoing performance of these environments, ensuring compliance, uptime, and operational excellence for clients operating at the forefront of science and technology.
As Facilities Service Lead, you will take on a senior leadership role responsible for overseeing technical service delivery across specialist and regulated environments. Acting as a key client interface, you will ensure services are delivered to the highest standard while building strong, long-term relationships.
This role sits at the intersection of technical delivery and client engagement - requiring someone who can confidently lead teams, understand complex environments, and ask the right questions to drive value across both service delivery and client outcomes.
You will also play a key role in supporting the growth of the Scotland Division, identifying opportunities within existing accounts and contributing to the wider development of the business.
- Strong background in technical FM / hard services
- Ability to spot opportunities to enhance service offering and add value to existing client relationships
- Experience operating within specialist or critical environments (e.g. pharma, life sciences, laboratories, cleanrooms)
- Experience overseeing technical service delivery within regulated or high-compliance settings
- Exposure to highly technical, niche sectors with long-term career value
- Competitive salary and benefits package aligned to experience
Facilities and Support Services Manager in Glasgow employer: Hays
As an employee-owned and independent business, our company stands out as an excellent employer by fostering a collaborative work culture that prioritises innovation and excellence in the life sciences and pharma sectors. We offer competitive salaries, comprehensive benefits, and significant opportunities for professional growth, particularly within our expanding Scotland Division, making it an ideal environment for those seeking meaningful and rewarding careers in technical facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities and Support Services Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities and support services sector. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We want you to be able to discuss how your experience aligns with their needs, especially in technical service delivery and client engagement.
✨Tip Number 3
Showcase your expertise! Bring examples of how you've enhanced service offerings or built strong client relationships in previous roles. We want to see your value in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. We’re here to help you every step of the way!
We think you need these skills to ace Facilities and Support Services Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities and Support Services Manager role. Highlight your experience in technical FM and any relevant environments like pharma or life sciences. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've led teams and enhanced service delivery in complex environments. Let us know what makes you tick!
Showcase Your Leadership Skills:Since this role involves senior leadership, make sure to highlight your leadership experience. Talk about how you've built strong client relationships and driven value in previous roles. We love seeing candidates who can lead with confidence!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Hays
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to facilities management and hard services. Be ready to discuss specific examples from your past experience in regulated environments like pharma or life sciences, as this will show your expertise and confidence.
✨Understand the Company Culture
Research Hays and their approach to facilities services. Understanding their values and how they operate will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their current projects or how they measure success in service delivery. It shows you're genuinely interested and engaged, which can set you apart from other candidates.
✨Showcase Your Leadership Skills
Since this role involves overseeing teams and client engagement, be prepared to share examples of how you've successfully led teams in the past. Highlight your ability to build relationships and drive value, as these are key aspects of the job.
