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- Tasks: Manage complex employee relations cases and provide expert guidance to HR and managers.
- Company: Join a well-established organisation in the heart of Glasgow City Centre.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive HR team.
- Other info: Opportunity for professional growth and development in a dynamic environment.
- Why this job: Make a real impact on employee relations and organisational change.
- Qualifications: Experience in Employee Relations or HR advisory roles with strong UK employment law knowledge.
The predicted salary is between 30000 - 40000 £ per year.
Your new company Hays is delighted to be partnering with a well‑established organisation based in Glasgow City Centre to recruit an Employee Relations Caseworker on a 12‑month fixed term contract. This is a fantastic opportunity for an experienced ER professional to play a key role in managing complex casework, advising managers, and supporting the continuous improvement of ER practices.
You will work closely with HR colleagues and stakeholders across the organisation, providing expert guidance on a wide range of employee relations matters while supporting policy development, training and wider organisational change.
Your new role As an Employee Relations Caseworker, you will:
- Act as the first point of contact for complex employee relations cases, providing clear, practical and legally sound advice
- Manage end‑to‑end ER casework including disciplinary, grievance, absence, performance and capability matters
- Lead and support investigations and hearings, ensuring fair processes and robust documentation
- Coach and support managers to build confidence and capability in handling ER issues
- Review and contribute to the development and updating of ER policies and procedures, ensuring legal compliance and best practice
- Provide proactive ER consultancy to departments, helping to prevent issues through early intervention
- Design and deliver ER‑focused training for managers and HR colleagues
- Maintain accurate ER case logs and contribute to data analysis and reporting, identifying trends and insights
- Support wellbeing initiatives, advising on matters relating to stress, mental health and workplace adjustments
- Contribute ER expertise to change management activity, including consultations and risk assessments
- Build strong relationships with key stakeholders, including trade unions or staff representatives where applicable
What you'll need to succeed To be successful in this role, you will have:
- Proven experience in an Employee Relations or HR advisory role, managing complex ER casework
- Strong working knowledge of UK employment law and ER best practice
- Experience conducting investigations and supporting formal hearings
- Excellent communication and influencing skills, with the confidence to advise and challenge managers appropriately
- A pragmatic, solutions‑focused approach with strong attention to detail
- The ability to manage a varied caseload and work effectively in a fast‑paced environment
- Experience of supporting organisational change and consultation processes (desirable)
- CIPD qualification or working towards (desirable)
What you'll get in return A 12‑month fixed term contract with a supportive and professional HR team Hybrid working (2 days in office per week) Full Time hours (35 hours per week) The opportunity to work on a broad, varied ER portfolio and make a real impact Competitive salary and benefits package.
If you're interested in this role, click 'apply now' to forward an up-to‑date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Employee Relations Caseworker in Glasgow employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Caseworker in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and Employee Relations field. Attend industry events or webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common ER scenarios. Think about how you would handle complex casework or advise managers on tricky situations. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your expertise! Create a portfolio that highlights your experience in managing ER cases, conducting investigations, and developing policies. This can be a great conversation starter during interviews and shows you mean business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in Employee Relations. So, hit that apply button!
We think you need these skills to ace Employee Relations Caseworker in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Caseworker role. Highlight your experience in managing complex ER casework and your knowledge of UK employment law. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how you can contribute to our team. Keep it concise but impactful, and don’t forget to mention any relevant training or qualifications.
Showcase Your Communication Skills: As an ER professional, strong communication is key. In your application, demonstrate your ability to advise and influence managers effectively. We love seeing examples of how you've handled challenging conversations or provided clear guidance in the past.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Hays
✨Know Your ER Basics
Brush up on your knowledge of UK employment law and best practices in employee relations. Being able to discuss relevant legislation and how it applies to the role will show that you’re not just familiar with the theory, but also ready to apply it in practice.
✨Prepare for Case Scenarios
Think about complex ER cases you've managed in the past and be ready to discuss them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your problem-solving skills and how you’ve successfully navigated challenging situations.
✨Show Your Coaching Skills
Since the role involves coaching managers, prepare examples of how you've supported others in handling ER issues. Be specific about the techniques you used and the outcomes achieved, demonstrating your ability to build confidence in others.
✨Engage with Stakeholders
Think about how you would build relationships with key stakeholders, including trade unions. Prepare to discuss your approach to collaboration and communication, as well as any experiences where you’ve successfully influenced or advised others in a professional setting.