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- Tasks: Coordinate schedules for gas engineers, ensuring efficient resource use and customer satisfaction.
- Company: Join a supportive team focused on delivering excellent service in the gas industry.
- Benefits: Enjoy a competitive salary, health insurance, pension scheme, and career development opportunities.
- Why this job: Be part of a dynamic environment where your organisational skills make a real impact.
- Qualifications: Experience in scheduling, strong communication skills, and proficiency in scheduling software required.
- Other info: Knowledge of Manchester and Lancashire areas is a plus; apply now to kickstart your career!
The predicted salary is between 18600 - 43400 £ per year.
We are seeking a highly organised and proactive Gas Planner/Scheduler to join our team. In this role, you will be responsible for coordinating and managing the schedules of our gas engineers across Manchester and Lancashire. Your primary goal will be to ensure efficient and effective use of resources to meet customer needs and service targets.
Key Responsibilities:
- Diary Management: Organise and maintain the diaries of gas engineers, ensuring optimal scheduling to maximise productivity and minimise downtime.
- Appointment Scheduling: Coordinate appointments with customers, taking into account engineer availability, location, and job requirements.
- Resource Allocation: Allocate resources effectively to ensure timely completion of jobs and adherence to service-level agreements.
- Communication: Act as the main point of contact between customers and engineers, providing updates and resolving any scheduling conflicts.
- Data Management: Maintain accurate records of appointments, job completions, and engineer availability using our scheduling software.
- Problem-Solving: Address and resolve any scheduling issues or conflicts that arise, ensuring minimal disruption to service delivery.
- Reporting: Generate and analyse scheduling reports identifying trends and areas for improvement.
Requirements:
- Proven experience in a scheduling or planning role, preferably within the gas or utilities industry.
- Excellent organisational and time management skills.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Proficiency in scheduling software and Microsoft Office Suite.
- Knowledge of the Manchester and Lancashire areas is a plus.
Benefits:
- Competitive salary of £31,000 per year.
- Opportunities for professional development and career progression.
- A supportive and collaborative work environment.
- The company's benefits package includes health insurance and a pension scheme.
If you are a detail-oriented individual with a knack for organisation and a passion for delivering excellent customer service, we would love to hear from you. Apply today to join our dynamic team!
Gas Planner / Scheduler employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Planner / Scheduler
✨Tip Number 1
Familiarise yourself with the scheduling software mentioned in the job description. If you have experience with similar tools, be ready to discuss how you've used them effectively in past roles.
✨Tip Number 2
Research the Manchester and Lancashire areas thoroughly. Understanding local geography will help you demonstrate your ability to optimise engineer schedules based on location.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks under pressure. This role requires excellent time management, so showcasing your problem-solving skills will set you apart.
✨Tip Number 4
Practice your communication skills, as you'll need to act as a liaison between customers and engineers. Being able to convey information clearly and resolve conflicts will be crucial in this position.
We think you need these skills to ace Gas Planner / Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling or planning roles, especially within the gas or utilities industry. Emphasise your organisational skills and any specific software proficiency that aligns with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the responsibilities. Mention your ability to manage multiple tasks under pressure and provide examples of how you've successfully resolved scheduling conflicts in the past.
Highlight Local Knowledge: If you have knowledge of the Manchester and Lancashire areas, be sure to mention this in your application. It shows that you understand the geographical context of the role and can effectively coordinate resources.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Gas Planner/Scheduler.
How to prepare for a job interview at Hays
✨Showcase Your Organisational Skills
As a Gas Planner/Scheduler, your ability to organise and manage schedules is crucial. Be prepared to discuss specific examples from your past experience where you successfully coordinated multiple tasks or managed conflicting priorities.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you've handled scheduling conflicts or unexpected issues in the past. Share clear examples that highlight your problem-solving skills and your ability to maintain service delivery under pressure.
✨Familiarise Yourself with the Area
Knowledge of Manchester and Lancashire will be beneficial. Research the areas and be ready to discuss how local knowledge can enhance your scheduling efficiency and customer service.
✨Highlight Communication Skills
Since you'll be the main point of contact between customers and engineers, strong communication is key. Prepare to demonstrate your interpersonal skills through examples of how you've effectively communicated in previous roles.
