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- Tasks: Be the friendly face of our organisation, welcoming visitors and handling queries.
- Company: Join a leading organisation known for its professional reception service.
- Benefits: Earn £14.12 per hour with flexible hours and immediate start.
- Why this job: Make a great first impression and gain valuable customer service experience.
- Qualifications: Customer service experience and IT skills are a plus.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
Your new company: You will be working for a leading organisation, providing a professional and welcoming reception service. This role is key to ensuring an excellent first impression for all visitors and building users.
Your new role: As Receptionist, you will be the first point of contact for all visitors and staff, delivering a warm, prompt and professional service.
- Meeting and greeting visitors and building users
- Handling queries and complaints via phone, email and in person
- Maintaining a tidy and well-presented reception area
- Assisting with general office duties, including deliveries and correspondence
- Providing local information (transport, parking, restaurants) when required
Previous experience in a customer service or reception role.
Proficiency in Microsoft Office and general IT systems.
Professional, approachable and flexible attitude.
Immediate start with ongoing temporary assignment.
Competitive hourly rate - £14.12 per hour.
Front Desk Agent Part-time employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Agent Part-time
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they do will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and introduction! As a Front Desk Agent, you'll be the first face people see, so nail that warm and professional vibe. A friendly smile and confident handshake can go a long way.
✨Tip Number 3
Prepare for common reception scenarios. Think about how you'd handle queries or complaints, and be ready to demonstrate your problem-solving skills. This shows you're proactive and ready for the role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs like this one. Plus, it helps us keep track of your application and get back to you faster.
We think you need these skills to ace Front Desk Agent Part-time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Front Desk Agent, you'll be the first point of contact for visitors, so show us how approachable you can be!
Tailor Your Experience: Make sure to highlight any previous customer service or reception experience in your application. We’re looking for someone who can handle queries and complaints with ease, so share specific examples of how you've done this in the past. Tailoring your experience to match the job description will make you stand out!
Keep It Professional: While we love a friendly tone, it’s important to maintain professionalism in your application. Use clear and concise language, and make sure to proofread for any typos or errors. A well-presented application reflects the tidy and professional reception area we aim to maintain!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! This way, you’ll ensure your application reaches us quickly and efficiently. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Hays
✨Know the Company
Before your interview, take some time to research the organisation. Understand their values, mission, and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a Front Desk Agent, your first impression is crucial. Practice a warm and professional greeting. You might even want to role-play with a friend to get comfortable meeting and greeting visitors, as this will be a key part of your role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around customer service scenarios. Prepare examples from your past experiences where you've handled queries or complaints effectively. This will demonstrate your capability in the role.
✨Showcase Your IT Skills
Since proficiency in Microsoft Office and general IT systems is important, be ready to discuss your experience with these tools. If possible, mention specific tasks you've completed using them, as this will highlight your readiness for the job.
