Business Support Supervisor Development Management
Salary: £41,761 - £45,133
Grade: H
Department: Development Management
Reporting to: Development Manager
Working arrangement: Hybrid, with a minimum of two office days per weekShape a new team and support a vital Council service.
Hart District Council is looking for a capable and people-focused Business Support Supervisor to lead the specialist administrative support provided to its Development Management service.Reporting directly to the Development Manager, you will supervise and manage the Planning Administration Team, bringing four Business Support Officers together under one clear and cohesive leadership structure.
This is a varied position combining people management, workload coordination, specialist administration and customer service. You will help ensure the Development Management service runs smoothly, with accurate processes, responsive support and a consistently high standard of service for residents, colleagues and external partners.While previous experience within planning or Development Management would be highly advantageous, we are not looking for a planner. Hart is particularly interested in candidates who can demonstrate leadership experience, the ability to manage people and workloads, and the confidence to understand and oversee detailed administrative processes.
About the role
As Business Support Supervisor, you will provide oversight of the administrative functions supporting Development Management. You will allocate work across the team, provide day-to-day leadership and act as a key source of support for the Development Manager, case officers and Team Leaders.
You will line-manage four Business Support Officers, conducting regular one-to-one meetings and half-yearly appraisals. You will also help the team establish a consistent and joined-up approach, ensuring responsibilities are clearly understood and work is effectively prioritised.
The role will require you to develop a strong understanding of the processes that sit behind Development Management, including:
Receiving and registering planning applications submitted through the Planning Portal and by post
Uploading information to the Council's document management system
Understanding planning application validation processes and requirements
Logging and re...
Business Support Supervisor (Development Management) in Fleet employer: Hays
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