At a Glance
- Tasks: Manage tenancies and deliver top-notch housing services to diverse tenants.
- Company: Forward-thinking housing provider in Edinburgh with a supportive culture.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Join a values-driven organisation with room for progression.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Your new company
We are currently working with a forward-thinking housing provider to recruit an experienced Housing Officer to join their team in Edinburgh. This is an excellent opportunity for a customer-focused housing professional to manage a varied caseload and deliver high-quality, person-centred housing management services across a diverse tenancy base.
Your new role
- Manage a patch of tenancies, ensuring effective tenancy sustainment and support
- Deliver a high standard of customer service, acting as a key point of contact for tenants
- Respond to and resolve tenancy-related issues including anti-social behaviour and neighbour disputes
- Support vulnerable tenants, working in partnership with internal teams and external agencies
- Monitor rent accounts and take appropriate action to manage arrears
- Carry out property inspections and ensure homes meet required standards
- Maintain accurate records in line with compliance and regulatory requirements
What you'll need to succeed
- Proven experience in a Housing Officer or similar role
- Strong understanding of tenancy management and housing legislation
- Excellent communication, negotiation, and problem-solving skills
- Ability to manage a busy and varied workload
- Customer-focused approach with a commitment to supporting tenants
- Full UK driving licence preferred
What you'll get in return
- Competitive salary and benefits package
- Opportunity to work within a supportive and values-driven organisation
- Scope for professional development and progression
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Officer in Fife employer: Hays
Join a forward-thinking housing provider in Edinburgh, where you will be part of a supportive and values-driven organisation dedicated to delivering high-quality, person-centred housing management services. With a competitive salary and benefits package, as well as ample opportunities for professional development and progression, this role offers a meaningful career path for customer-focused housing professionals looking to make a positive impact in their community.
