Administration Coordinator (Permanent) in Fife, St Andrews

Hays are proud to be working with a well-established and highly regarded organisation based in St Andrews who are looking to appoint an experienced Customer Services and Administration Coordinator. You will provide comprehensive administrative and customer service support, helping to ensure that enquiries and applications are managed accurately and efficiently. Acting as a key point of contact, you will communicate with customers by telephone and email, provide clear information and ensure they receive a professional and seamless experience throughout the process. Maintaining customer records using internal CRM and database systems Monitoring outstanding information and following up with customers Collating data and assisting with the preparation of regular reports Supporting the implementation and improvement of administrative systems Experience using databases, CRM systems or similar internal systems Confidence using Microsoft Office, including Word, Excel and Outlook A proactive, flexible and collaborative working style Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk