At a Glance
- Tasks: Install, service, and repair specialist electro-mechanical equipment across the North of the UK.
- Company: Join a market-leading manufacturer known for quality and innovation in commercial equipment.
- Benefits: Salary from £35,000, performance bonuses, and a company vehicle with fuel expenses covered.
- Other info: Enjoy extensive travel opportunities and excellent career growth in a dynamic environment.
- Why this job: Make a real impact by providing technical support and improving customer experiences.
- Qualifications: Engineering qualification and experience with electro-mechanical systems required.
The predicted salary is between 50000 - 65000 £ per year.
Your new company is a market-leading manufacturer of specialist commercial equipment seeking a Field Support Engineer to join its growing after-sales team. The business has a strong reputation for quality, innovation and customer service, supplying equipment and technical solutions to customers across a variety of sectors throughout the UK and Ireland.
Your new role involves being responsible for the installation, servicing, maintenance and repair of specialist electro-mechanical equipment across the North of the UK (Manchester upwards). Key responsibilities include:
- Diagnosing and repairing electrical, electronic and hydraulic faults
- Carrying out planned maintenance and reactive breakdown support
- Providing equipment training and technical guidance to customers
- Producing detailed service reports and maintaining technical documentation
- Supporting product testing and continuous improvement initiatives
- Identifying customer requirements and opportunities for service improvements
- Providing technical support to customers and internal teams
- Managing daily routes and workloads efficiently
- Ensuring all work is carried out in line with Health & Safety regulations
What you'll need to succeed:
- Engineering qualification
- Experience servicing and repairing electro-mechanical equipment
- Knowledge of electronics and hydraulic systems
- Experience working with pressure boiler systems
- Strong fault-finding and problem-solving skills
- Excellent communication and customer service skills
- Ability to work independently and manage your own workload
- Full UK Driving Licence
- Willingness to travel extensively and stay away overnight when required
Desirable:
- Experience working within field service, after-sales support or technical service environments
What you'll get in return:
- Salary from £35,000
- Performance-related bonus scheme
- Company vehicle (plus company card for fuel expenses)
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
