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For Companies At a Glance
- Tasks: Travel across the country to service and repair train doors.
- Company: Join a leading company specializing in train door solutions.
- Benefits: Enjoy a permanent position with travel opportunities and hands-on experience.
- Why this job: Be part of a vital industry, making trains safer and more efficient.
- Qualifications: Looking for dedicated individuals with a passion for engineering and travel.
- Other info: Willingness to work away from home is required.
Field Service Engineer
Your new companyWe are recruiting Field Service Engineers for our client to join their team on a permanent basis.The company supplies, services, repairs and replaces train doors on train stock for a number of customers across the country.
The role will involve travelling to various sites and rail depots for maintenance, repair and installation of train door systems ensuring they operate as required.
The successful candidates will need to work away from home during the week when required (normally 3 to 4 nights per week) and the role will involve night work on occasion also.
Your new role
The role will involve but not limited to the following duties:
- Provide on-site support for repairs, upgrades, and overhauls of engineering systems.
- Conduct training sessions for customers to maximise system effectiveness.
- Carrying out the work, troubleshooting and integration of existing systems as well as suggestion of remedial measures in the event of malfunctions
- Troubleshoot malfunctions and suggest corrective actions.
- Process repair and replacement orders independently.
- Prepare detailed work reports and documentation.
- Ensure compliance with safety guidelines and company policies.
- Collaborate with the team to identify and resolve technical issues.
- Flexibility to travel and stay away from home when required
Requirements:
- Proven background in troubleshooting and customer service. Familiarity with door wings, sliding steps, and drives is a plus.
- Hands-on experience in maintenance and repair of technological mechanical systems
- Mechanical qualifications required; electrical qualifications preferred.
- Certification or training in mechatronics or electrical engineering is advantageous.
- Strong communication and documentation skills. Proficient in technical reporting and computer use.
- Willingness to travel and stay away when required, normally three to four nights per week.
What you\’ll get in return
- Salary = £35,000 per annum + Overtime
- 28 holiday days, rising by one each year of service to a maximum of 33
- Company pension
- Overtime rates apply over the contracted 38hrs per week.
- Time & Third for Weekdays, Time & Half for Weekends & Double Time for Nightshifts
- Company van where required
- Paid train travel
What you need to do nowIf you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now and speak to Garry on .
If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Field Service Engineer employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with the specific types of train doors and systems that our client services. Understanding the technical aspects and common issues can give you an edge during discussions.
✨Tip Number 2
Highlight any previous experience in field service roles, especially in the transportation or engineering sectors. Be ready to share examples of how you've successfully managed on-site repairs or installations.
✨Tip Number 3
Since this role involves travel, emphasize your flexibility and willingness to work away from home. Share any past experiences where you successfully adapted to new environments or schedules.
✨Tip Number 4
Network with professionals in the railway industry. Attend relevant events or join online forums to connect with others who might provide insights or referrals for the position.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position. Understand the key responsibilities, such as servicing and repairing train doors, and highlight your relevant experience in your application.
Tailor Your CV: Customize your CV to emphasize your technical skills and experience related to field service engineering. Include specific examples of past work that demonstrate your ability to travel and work on-site, as well as any relevant certifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you are interested in working with them and how your skills align with their needs, particularly in terms of travel and hands-on repair work.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at Hays
✨Understand the Company and Its Services
Make sure to research the company thoroughly. Understand their services related to train doors, including replacement, upgrade, and repair processes. This knowledge will help you demonstrate your interest and fit for the role.
✨Highlight Relevant Experience
Prepare to discuss your previous experience in field service roles or any technical positions. Be ready to provide specific examples of how you've successfully handled repairs or upgrades in similar environments.
✨Emphasize Flexibility and Travel Readiness
Since the role involves travel and working away from home, express your willingness and ability to adapt to different locations and schedules. Share any past experiences that showcase your flexibility.
✨Showcase Problem-Solving Skills
Field Service Engineers often face unexpected challenges. Prepare to discuss situations where you've had to troubleshoot issues on-site. Highlight your problem-solving approach and how you ensure customer satisfaction.
