At a Glance
- Tasks: Support customers with vehicle orders and improve processes for efficiency.
- Company: Join a global leader in premium automotive manufacturing committed to innovation and sustainability.
- Benefits: Competitive pay, up to 35 days annual leave, free parking, and a subsidised restaurant.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Be part of a dynamic team shaping the future of mobility while making a real impact.
- Qualifications: GCSE/A-Level equivalent, strong interpersonal skills, and effective organisational abilities.
The predicted salary is between 30000 - 40000 £ per year.
Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.
About the job:
We are recruiting for a Sales Administrator to join our client on a long-term temporary assignment. You will be responsible for:
- Supporting existing customers and drivers with ordering their next vehicle
- Helping with online portal access, test drive bookings, and general ordering advice
- Ensuring vehicle orders are completed correctly the first time, with all required information and documents
- Working closely with Customer Relations to keep systems and reports up to date (renewals, driver changes, etc.)
- Supporting partner and business channels with vehicle quotes, orders, and manual payments
- Looking for ways to improve processes and make work more efficient
- Providing a professional and helpful phone service to internal and external customers
- Resolving queries quickly, aiming for first-call resolution and working within agreed SLAs
What will you bring to the global premium automotive brand:
- Educated to GCSE/A-Level equivalent.
- Strong interpersonal skills at all management levels.
- Effective organizational and time management skills.
- Proactive and able to react quickly.
- Able to work autonomously and use own initiative.
- Strong investigative skills.
How will we support you:
The business core values are integral to their corporate culture and guide their actions and decisions. These values include:
- Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity.
- Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork.
- Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating success.
- Transparency - Acknowledging concerns and identifying inconsistencies constructively.
- Trust - Relying on each other to act swiftly and achieve goals.
- Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness.
Compensation:
We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There’s free on-site parking available and you’ll have access to a subsidised restaurant.
Diversity, Equity and Inclusion:
Equality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy. Key aspects of policy include:
- Promoting equal opportunities in recruitment and personnel development.
- Ensuring protection against discrimination and fostering respect in everyday business.
- Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation.
- Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identity, and cultural background.
Locations
Sales Administrator in Farnborough, Hampshire employer: Hays
Join a global leader in the premium automotive industry, where innovation and sustainability are at the heart of our mission. As a Sales Administrator, you will thrive in a supportive work culture that values openness, responsibility, and diversity, while enjoying competitive compensation, generous annual leave, and opportunities for personal growth. Our commitment to employee well-being is reflected in our inclusive environment and comprehensive benefits, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Farnborough, Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to our client. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent innovations. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your phone skills! Since you'll be providing a professional service over the phone, get comfortable with common queries and responses. Role-play with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Administrator in Farnborough, Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight relevant experience and skills that match the job description, like your strong interpersonal skills and ability to work autonomously.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and how your proactive approach can contribute to our client's commitment to innovation and sustainability.
Showcase Your Organisational Skills:Since this role requires effective organisational and time management skills, be sure to provide examples in your application of how you've successfully managed multiple tasks or projects in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at Hays
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and mission. Understand their commitment to innovation and sustainability, as this will help you align your answers with what they stand for. Showing that you’re genuinely interested in their work can set you apart from other candidates.
✨Demonstrate Your Interpersonal Skills
As a Sales Administrator, strong interpersonal skills are key. Prepare examples of how you've effectively communicated with customers or resolved conflicts in the past. This will showcase your ability to provide a professional and helpful service, which is crucial for the role.
✨Be Ready to Discuss Process Improvements
Think about ways you’ve improved processes in previous roles. The company values efficiency, so come prepared with specific examples of how you’ve streamlined tasks or enhanced customer experiences. This shows that you’re proactive and ready to contribute from day one.
✨Practice Time Management Scenarios
Since effective organisational and time management skills are essential, prepare for questions that assess how you prioritise tasks. You might be asked to describe a time when you had to manage multiple responsibilities. Practising these scenarios will help you articulate your approach clearly during the interview.
