At a Glance
- Tasks: Lead a team to provide trauma-informed support for individuals affected by domestic abuse.
- Company: Join a values-led charity with a strong reputation in the community.
- Benefits: Competitive salary, generous leave, flexible working, and ongoing training opportunities.
- Other info: Enjoy a collaborative culture with regular team events and a focus on wellbeing.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supporting vulnerable individuals and strong leadership skills required.
The predicted salary is between 28861 - 33786 £ per year.
An established, values-led charity is seeking a passionate and experienced professional to join its expanding accommodation services. The organisation delivers specialist, trauma-informed support to individuals and families affected by domestic abuse, helping them to rebuild their lives, increase resilience, and live independently.
With a strong reputation across the region, the service provides a range of safe accommodation options, including refuge and dispersed housing, alongside wraparound support and partnership working to achieve sustainable outcomes for residents.
As a Senior Accommodation Support Worker, you will play a key leadership role within the accommodation service, overseeing the quality of support delivered to residents and their children. You will supervise frontline staff, contribute to service development, and ensure a safe, supportive, and empowering environment.
Key responsibilities include:
- Managing and supporting a team of support workers, volunteers, and students.
- Leading on assessments, support planning, and risk management for residents.
- Ensuring high-quality, person-centred, trauma-informed support is delivered.
- Overseeing referrals, allocations, and service performance against targets.
- Working in partnership with external agencies to achieve positive outcomes.
- Promoting independence, wellbeing, and recovery for individuals accessing the service.
- Maintaining a safe environment and ensuring compliance with safeguarding and health & safety requirements.
- Coordinating activities and programmes that enhance the resident's experience.
What you'll need to succeed:
To thrive in this role, you will bring a strong background in supporting vulnerable individuals with complex needs, alongside leadership or supervisory experience. You will also have:
- Experience working within domestic abuse, housing, or a related support setting.
- Strong understanding of risk assessment, safety planning, and safeguarding.
- Proven ability to manage cases, meet targets, and deliver high-quality support plans.
- Excellent communication skills and the ability to build trusting, non-judgemental relationships.
- Experience working with multi-agency partners.
- Good IT skills and experience maintaining accurate records.
- A full UK driving licence and access to a vehicle.
- A compassionate, resilient, and proactive approach.
- A relevant Level 3 qualification (or equivalent experience) is desirable.
What you'll get in return:
You will receive a competitive salary of £28,861 - £33,786 (dependent on experience), alongside a comprehensive benefits package and the opportunity to be part of a highly supportive organisation.
Benefits include:
- 25 days annual leave (plus bank holidays), increasing with service.
- Additional wellbeing day and annual leave purchase scheme.
- Pension contribution (5% employer contribution).
- Mileage allowance.
- Access to clinical supervision and Employee Assistance Programme.
- Ongoing training and development opportunities.
- Flexible working arrangements and TOIL for additional hours.
- Regular team events and a positive, collaborative working culture.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Senior Support Worker - Accommodation Services in England employer: Hays
Join a values-led charity that prioritises the wellbeing of its employees while making a meaningful impact in the community. As a Senior Support Worker in Accommodation Services, you will benefit from a competitive salary, generous annual leave, and ongoing professional development within a supportive and collaborative work culture. This role not only offers the chance to lead and inspire a dedicated team but also provides unique opportunities to contribute to the recovery and independence of individuals affected by domestic abuse.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker - Accommodation Services in England
✨Tip Number 1
Network like a pro! Reach out to your contacts in the sector, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to trauma-informed support and think about how your experience aligns with their mission. We want you to shine, so practice answering common interview questions and have some thoughtful questions ready to ask them too!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific situations where you made a difference in someone’s life or improved a process. We love hearing about your impact, so make sure to highlight those moments!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who align with our values, so make sure you put your best foot forward!
We think you need these skills to ace Senior Support Worker - Accommodation Services in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Support Worker role. Highlight your background in supporting vulnerable individuals and any leadership experience you've got. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with individuals affected by domestic abuse. Share specific examples of how you've made a difference in similar roles, and let your personality come through.
Showcase Your Communication Skills:In this role, communication is key! Make sure your application demonstrates your ability to build trusting relationships. Whether it's through your CV or cover letter, we want to see how you connect with others and support them effectively.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be able to keep track of your application. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you understand the key responsibilities of a Senior Support Worker in accommodation services. Familiarise yourself with trauma-informed support and how it applies to individuals affected by domestic abuse. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or supported colleagues in previous roles. Highlight your experience in supervising staff and how you've contributed to service development. This will show that you're ready to take on a leadership role.
✨Communicate Effectively
Practice your communication skills before the interview. Be ready to discuss how you build trusting relationships with residents and multi-agency partners. Use specific examples to illustrate your ability to connect with vulnerable individuals and work collaboratively.
✨Demonstrate Your Compassion
During the interview, convey your compassionate and proactive approach to supporting individuals with complex needs. Share stories that reflect your resilience and commitment to promoting independence and wellbeing for those you support.
