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- Tasks: Coordinate repairs and maintenance for social housing, ensuring high service standards.
- Company: Leading housing association in Edinburgh with a supportive team culture.
- Benefits: Competitive hourly rate, hybrid working options, and potential for contract extension.
- Why this job: Make a real difference in communities while developing your skills in a dynamic environment.
- Qualifications: Experience in repairs or housing roles preferred; strong communication and organisational skills required.
- Other info: Fast-paced role with excellent career growth opportunities.
The predicted salary is between 500 - 1500 £ per month.
Location: Edinburgh
Contract: 3-month temporary role with likelihood of extension
Organisation: Leading Housing Association
Start: ASAP
Are you an organised, customer-focused professional with experience in social housing repairs? Our client, a highly respected housing association in Edinburgh, is seeking a proactive Repairs Officer to join their busy property services team. This is an excellent opportunity to make a real impact in communities across the city while working with a supportive and well-established organisation.
About the Role
As a Repairs Officer, you'll be the first point of contact for tenants regarding repairs and maintenance issues. You'll coordinate works with contractors, ensure repairs are completed on time, and deliver a high standard of service to residents. This is a fast-paced role that requires excellent communication, problem-solving skills, and strong attention to detail.
Key Responsibilities
- Managing day-to-day reactive repairs and maintenance requests
- Logging, tracking, and monitoring repair orders through the internal system
- Liaising with tenants, contractors, surveyors, and other internal teams
- Ensuring all repairs meet agreed service standards and timescales
- Supporting planned maintenance and compliance works when required
- Handling customer queries and resolving issues efficiently
- Ensuring accurate records and documentation are maintained
About You
You'll thrive in this role if you have:
- Experience within repairs, maintenance, or housing roles (social housing experience preferred but not essential)
- Strong organisational skills and the ability to manage a varied workload
- Excellent communication and customer service abilities
- Confidence in working with contractors and internal teams
- Good IT skills and comfort using housing or repairs systems
What's on Offer
- 3-month initial contract with likely extension
- Competitive hourly rate
- Hybrid working options may be available
- The chance to make a real difference to communities across Edinburgh
- Supportive team environment within a well-regarded housing association
How to Apply
If you're passionate about delivering high-quality housing services and are ready to hit the ground running, we'd love to hear from you. Send your CV to myself at and I will reach out.
Repairs Officer - Social Housing (3 Months) in Edinburgh employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Officer - Social Housing (3 Months) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Be ready to discuss how your experience aligns with their mission, especially in social housing repairs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Repairs Officer, you'll need to liaise with tenants and contractors. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Repairs Officer - Social Housing (3 Months) in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in repairs and maintenance, especially in social housing. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can make a difference in the community. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since this role involves liaising with tenants and contractors, highlight your communication skills in your application. We want to know how you handle customer queries and resolve issues efficiently!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Stuff
Before the interview, brush up on your knowledge of social housing repairs. Familiarise yourself with common issues tenants face and how to resolve them. This will show that you’re proactive and ready to tackle the challenges of the role.
✨Showcase Your Communication Skills
As a Repairs Officer, you'll need to communicate effectively with tenants and contractors. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your strong communication abilities.
✨Be Organised
Highlight your organisational skills during the interview. Discuss how you manage multiple tasks and ensure timely completion of repairs. You might even want to share a specific instance where your organisation made a difference in a previous role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of repairs most commonly dealt with, or how success is measured in this role. This shows your genuine interest and helps you gauge if the position is right for you.
