At a Glance
- Tasks: Lead the development of operational resilience strategies and manage critical services.
- Company: Registers of Scotland, a key player in the Scottish economy with a focus on digital solutions.
- Benefits: Competitive salary, generous pension, 42 days holiday, and flexible working options.
- Other info: Inclusive culture with strong professional development opportunities.
- Why this job: Shape organisational resilience in a strategic role that makes a real impact.
- Qualifications: Experience in operational resilience and ability to influence senior stakeholders.
The predicted salary is between 62114 - 77232 £ per year.
Operational Resilience Manager Edinburgh or Glasgow Relaxed Hybrid and Flexible Working Environment £62,114 - £77,232 per annum + 28.94% employer contributory pension and 42 days annual holiday
Introduction to the Role
Hays' Cyber practice have partnered exclusively with Registers of Scotland (RoS) on the search for an experienced Senior Operational Resilience Manager to lead the development and embedding of operational resilience capability across a complex, digitally-driven public sector organisation.
About the Organisation
Registers of Scotland (RoS) manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. Their full-stack teams design, architect, and build all registration products in-house, and they work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques.
In this role you will:
- Lead the development and delivery of an organisation-wide operational resilience strategy
- Identify, map, and manage business-critical services and their dependencies
- Own and maintain Business Continuity Plans (BCPs) and service recovery playbooks, ensuring compliance with ISO 22301 and Scottish Government expectations
- Coordinate and deliver scenario testing and exercises (table-top, simulation, live), embedding lessons learned to strengthen service continuity
- Establish and drive resilience governance forums and stakeholder engagement
- Collaborate across digital, cyber, risk, operations, and external partners to embed resilience practices
- Provide oversight of business continuity, disaster recovery, and service resilience planning
- Coordinate and deliver scenario testing (e.g. cyber incidents, supplier failures) and embed improvements
- Support or lead response activities during major incidents and drive post-incident reviews
- Produce reporting for senior leadership on resilience posture, risks, and performance
- Maintain resilience frameworks aligned to recognised standards and governance expectations
- Drive continuous improvement in resilience capability, supplier assurance, and recovery performance
What I'm Looking For
- Significant experience in operational resilience, business continuity, or disaster recovery
- Experience aligning resilience, continuity, and recovery practices with relevant standards, including ISO 22301 and the NCSC Cyber Assessment Framework
- Proven ability to operate as a subject matter expert and influence senior stakeholders
- Experience in complex digital or cloud-based environments
- Demonstrated experience leading or supporting responses to major incidents
- Strong analytical, problem-solving, and critical thinking capability
- Experience managing third-party or supply chain resilience and dependencies
- Relevant professional certifications (e.g. CBCI, MBCI, ISO standards) preferred
Benefits
- Competitive salary package
- Pension contribution of 28.97% employer contribution
- 42 days annual leave
- Flexible and hybrid working arrangements
- Strong focus on professional development and career progression
- Inclusive and supportive working culture
- Opportunity to work in a highly impactful, strategic role shaping organisational resilience
Further information
For further information relating to RoS, including additional details on pay & benefits, please view our additional information page online.
Nationality and immigration status: In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment.
Operations Manager/Senior Manager in Edinburgh employer: Hays
Registers of Scotland (RoS) is an exceptional employer, offering a relaxed hybrid and flexible working environment that prioritises employee well-being and professional growth. With a competitive salary package, generous pension contributions, and 42 days of annual leave, RoS fosters an inclusive culture where creativity thrives, allowing you to make a meaningful impact on Scotland's digital landscape while developing your skills in operational resilience.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager/Senior Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Knowing their mission and values will help you connect your experience to what they’re looking for.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you’re reading from a script!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.
We think you need these skills to ace Operations Manager/Senior Manager in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in operational resilience and how it aligns with the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to quantify your success. This helps us understand the value you can bring to Registers of Scotland.
Be Clear and Concise:Keep your application clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make it easy for us to see why you're a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on operational resilience, business continuity, and disaster recovery concepts. Familiarise yourself with ISO 22301 and the NCSC Cyber Assessment Framework, as these are key to the role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully led resilience strategies or managed major incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your expertise and how it aligns with what Registers of Scotland is looking for.
✨Engage with Stakeholders
Since this role involves collaborating with various teams and stakeholders, think about how you can illustrate your ability to influence and engage others. Prepare anecdotes that highlight your communication skills and how you've built relationships in complex environments.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the organisation's current resilience challenges or future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage further with the interviewers.
