At a Glance
- Tasks: Lead and improve administrative operations, ensuring high-quality support across the organisation.
- Company: Join a forward-thinking professional services organisation with a strong reputation for excellence.
- Benefits: Competitive salary, supportive environment, and opportunities for professional development.
- Other info: Collaborative culture that values continuous improvement and operational effectiveness.
- Why this job: Make a meaningful impact while shaping a critical business function.
- Qualifications: Extensive experience in senior administrative roles and strong leadership skills.
The predicted salary is between 59576 - 70089 £ per year.
Your new company
You will be joining a forward-thinking professional services organisation with a strong reputation for quality, collaboration and operational excellence. The business is committed to continuous improvement, high standards of service delivery and developing its people at every level. You will be part of a supportive leadership environment where operational insight is valued and where you can make a meaningful impact on how the organisation functions.
Your new role
Joining on a 6-month fixed-term contract, you will take on strategic leadership of the organisation's administrative operations, ensuring consistent, high-quality support across the business. You will guide multiple teams, shape operational standards, and drive improvements that strengthen service delivery during a period of transition and organisational focus.
Key Responsibilities
- Lead administrative teams - Manage Team Leads, build a strong leadership culture and ensure teams are structured and performing effectively.
- Own operational delivery - Oversee firm-wide administrative services, ensuring senior stakeholders receive proactive, reliable support.
- Plan workload & resources - Manage capacity, prioritisation and task allocation to maintain service continuity.
- Maintain quality & governance - Uphold professional standards, data protection requirements and quality controls across all outputs.
- Drive performance management - Set KPIs, monitor productivity and quality, and support capability development at all levels.
- Champion process improvement - Identify inefficiencies, lead improvement initiatives and enhance operational effectiveness.
- Engage senior stakeholders - Act as a trusted point of contact for partners, directors and senior managers.
- Support wider business activity - Contribute to firm-wide projects, employer-brand activity and operational forums.
What you'll need to succeed
- Extensive experience in a senior administrative or operational leadership role within a professional or regulated environment.
- Proven ability to lead managers and team leaders, build accountable, high-performing teams.
- Strong commercial awareness and an operational mindset, with the ability to balance quality, efficiency and risk.
- Excellent stakeholder-management skills, with confidence in engaging at senior leadership level.
- A track record of improving service delivery, driving operational effectiveness and implementing meaningful change.
- High levels of organisation, resilience and decisiveness, with the ability to manage competing priorities and maintain service continuity.
What you'll get in return
- The opportunity to shape and lead a critical business function with significant visibility and influence.
- A leadership role where your ideas, improvements and operational expertise will directly impact the organisation's success.
- A supportive, collaborative environment that values professional development, continuous improvement and strong leadership.
- The chance to contribute to wider organisational initiatives, employer-brand activity and strategic decision-making.
- Competitive Salary + Benefits.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Administrative Operations Manager (6 Month FTC) in Edinburgh employer: Hays
Join a forward-thinking professional services organisation that prioritises quality, collaboration, and operational excellence. With a strong commitment to continuous improvement and employee development, you will thrive in a supportive leadership environment where your insights are valued and your contributions can make a significant impact. Enjoy a competitive salary and benefits while being part of a culture that champions professional growth and meaningful change.
