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- Tasks: Coordinate repairs and maintenance for social housing, ensuring high service standards.
- Company: Leading housing association in Edinburgh with a supportive team culture.
- Benefits: Competitive hourly rate, hybrid working options, and potential contract extension.
- Why this job: Make a real difference in communities while developing your skills in a dynamic environment.
- Qualifications: Experience in repairs or housing roles preferred; strong communication and organisational skills required.
- Other info: Fast-paced role with excellent career growth opportunities.
The predicted salary is between 500 - 1500 £ per month.
Location: Edinburgh
Contract: 3-month temporary role with likelihood of extension
Organisation: Leading Housing Association
Start: ASAP
Are you an organised, customer-focused professional with experience in social housing repairs? Our client, a highly respected housing association in Edinburgh, is seeking a proactive Repairs Officer to join their busy property services team. This is an excellent opportunity to make a real impact in communities across the city while working with a supportive and well-established organisation.
About the Role
As a Repairs Officer, you'll be the first point of contact for tenants regarding repairs and maintenance issues. You'll coordinate works with contractors, ensure repairs are completed on time, and deliver a high standard of service to residents. This is a fast-paced role that requires excellent communication, problem-solving skills, and strong attention to detail.
Key Responsibilities
- Managing day-to-day reactive repairs and maintenance requests
- Logging, tracking, and monitoring repair orders through the internal system
- Liaising with tenants, contractors, surveyors, and other internal teams
- Ensuring all repairs meet agreed service standards and timescales
- Supporting planned maintenance and compliance works when required
- Handling customer queries and resolving issues efficiently
- Ensuring accurate records and documentation are maintained
About You
You’ll thrive in this role if you have:
- Experience within repairs, maintenance, or housing roles (social housing experience preferred but not essential)
- Strong organisational skills and the ability to manage a varied workload
- Excellent communication and customer service abilities
- Confidence in working with contractors and internal teams
- Good IT skills and comfort using housing or repairs systems
What’s on Offer
- 3-month initial contract with likely extension
- Competitive hourly rate
- Hybrid working options may be available
- The chance to make a real difference to communities across Edinburgh
- Supportive team environment within a well-regarded housing association
How to Apply
If you’re passionate about delivering high-quality housing services and are ready to hit the ground running, we’d love to hear from you. Send your CV to myself at and I will reach out.
Locations
Repairs Officer - Social Housing (3 Months) in Edinburgh, Scotland employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Officer - Social Housing (3 Months) in Edinburgh, Scotland
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the organisation and think about how your experience aligns with their needs. Practise answering common questions, especially around customer service and problem-solving, as these are key in the Repairs Officer role.
✨Tip Number 3
Showcase your skills! Bring examples of your past work in repairs or maintenance to the interview. Highlight your organisational skills and how you've successfully managed workloads in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Repairs Officer position.
We think you need these skills to ace Repairs Officer - Social Housing (3 Months) in Edinburgh, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing repairs and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can make a difference in the community. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since this role involves liaising with tenants and contractors, make sure your application reflects your strong communication abilities. We want to see examples of how you've effectively resolved issues or managed relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Hays
✨Know Your Stuff
Before the interview, brush up on your knowledge of social housing repairs. Familiarise yourself with common issues tenants face and how to resolve them. This will show that you’re proactive and ready to tackle the challenges of the role.
✨Showcase Your Communication Skills
As a Repairs Officer, you'll be liaising with various stakeholders. Prepare examples of how you've effectively communicated with tenants, contractors, or internal teams in the past. This will demonstrate your ability to handle customer queries and resolve issues efficiently.
✨Organisational Skills are Key
Highlight your organisational skills during the interview. Discuss how you manage multiple repair requests and ensure timely completion. You might even want to share a specific instance where your attention to detail made a difference in a previous role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential situations you might face as a Repairs Officer and how you would handle them. This will help you showcase your critical thinking and adaptability in a fast-paced environment.
