Senior Credit Controller in East Kilbride
Senior Credit Controller

Senior Credit Controller in East Kilbride

East Kilbride Temporary 40000 - 50000 £ / year (est.) No home office possible
Hays

At a Glance

  • Tasks: Manage high-value debt recovery and support a small credit control team.
  • Company: Specialist care group with a focus on improving financial performance.
  • Benefits: Competitive pay, stable hours, and a supportive team environment.
  • Other info: Opportunity to work in a close-knit team and develop your professional skills.
  • Why this job: Make a real difference in financial recovery while working in a dynamic sector.
  • Qualifications: Experience in senior credit control, strong negotiation skills, and Sage Line 50 knowledge.

The predicted salary is between 40000 - 50000 £ per year.

Location: Whitchurch - Head Office (fully office-based)

Contract: 3 months initial, rolling month-to-month

Hours: Monday to Friday, 9:00am-5:00pm (37.5 hours per week, 1⁄2 hour lunch)

Systems: Sage Line 50

The Role

We are seeking an experienced Senior Credit Controller to support the turnaround of a high-value ledger within a specialist care group. The business manages a complex debtor book of circa £1-£9 million, comprising a mix of private fee payers and local authority/council funding.

You will work alongside a recently appointed permanent Credit Controller, providing hands-on support, structure and expertise to stabilise and improve debt recovery performance.

Key Responsibilities

  • Sole responsibility for high-value debt chasing across a complex ledger
  • Proactively pursuing overdue balances from private fee payers and council bodies
  • Managing sensitive and sometimes challenging conversations with families and stakeholders
  • Supporting the turnaround of aged and problematic debt
  • Cash allocation and reconciliation of receipts
  • Liaising closely with internal stakeholders, including finance and care home management
  • Advising and supporting the permanent Credit Controller with best practice approaches
  • Reporting into the Senior Credit Control Manager
  • Working as part of a small, close-knit credit control team of three

Person Specification

  • Significant experience in senior-level credit control, ideally within:
  • Care homes
  • Healthcare
  • Social care
  • Or another sector with mixed funding streams
  • Proven track record of reducing large, aged debtor balances
  • Confident dealing with private individuals, families and public sector bodies
  • Strong negotiation and communication skills with a professional, empathetic approach
  • Experience using Sage Line 50
  • Comfortable working in a fully office-based environment
  • Able to hit the ground running and add immediate value in a contract role
  • Interested? email your cv to lauren.taylor1@hays.com

    Senior Credit Controller in East Kilbride employer: Hays

    Join a dedicated team at our Whitchurch head office, where we prioritise a supportive work culture and offer competitive pay for our Senior Credit Controller role. With a focus on employee growth and development, we provide opportunities to enhance your skills while working on meaningful projects that directly impact the care sector. Enjoy a collaborative environment where your expertise in credit control will be valued and recognised.
    Hays

    Contact Detail:

    Hays Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Credit Controller in East Kilbride

    Tip Number 1

    Network like a pro! Reach out to your connections in the finance and healthcare sectors. Let them know you're on the lookout for a Senior Credit Controller role. You never know who might have the inside scoop on opportunities!

    Tip Number 2

    Prepare for those tricky conversations! Since you'll be managing sensitive discussions with families and stakeholders, practice your negotiation skills. Role-play with a friend or family member to build your confidence.

    Tip Number 3

    Show off your Sage Line 50 skills! If you’ve got experience with this system, make sure to highlight it in your conversations. Being able to hit the ground running is a massive plus for potential employers.

    Tip Number 4

    Apply through our website! We’ve got loads of resources to help you land that Senior Credit Controller gig. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!

    We think you need these skills to ace Senior Credit Controller in East Kilbride

    Credit Control
    Debt Recovery
    Negotiation Skills
    Communication Skills
    Sage Line 50
    Cash Allocation
    Reconciliation
    Stakeholder Management
    Problem-Solving Skills
    Empathy
    Attention to Detail
    Experience in Healthcare or Social Care
    Ability to Work Independently

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience in credit control, especially in sectors like healthcare or social care. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Credit Controller position. Share specific examples of how you've tackled similar challenges in the past.

    Showcase Your Communication Skills: Since you'll be managing sensitive conversations, it's crucial to demonstrate your strong negotiation and communication skills. We love seeing candidates who can convey empathy while being assertive!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!

    How to prepare for a job interview at Hays

    Know Your Numbers

    Before the interview, brush up on your knowledge of credit control metrics and how they apply to high-value ledgers. Be ready to discuss specific examples of how you've successfully managed large debtor balances in the past.

    Showcase Your Communication Skills

    Since you'll be dealing with sensitive conversations, prepare to demonstrate your negotiation and communication skills. Think of scenarios where you’ve handled challenging discussions with families or stakeholders and how you approached them with empathy.

    Familiarise Yourself with Sage Line 50

    Make sure you're comfortable discussing your experience with Sage Line 50. If you have any tips or tricks for using the software effectively, be prepared to share those insights during the interview.

    Understand the Sector

    Research the care home and healthcare sectors, especially regarding funding streams. Being knowledgeable about the challenges these sectors face will show that you’re not just qualified but also genuinely interested in the role and its impact.

    Senior Credit Controller in East Kilbride
    Hays
    Location: East Kilbride

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