At a Glance
- Tasks: Manage patient bookings and correspondence while ensuring smooth administrative processes.
- Company: Public sector organisation in Portadown with a focus on community service.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic public service setting.
- Why this job: Make a difference in people's lives while developing essential organisational skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 22000 - 26000 £ per year.
Your new company is a public sector organisation based in Portadown. They are recruiting for a temporary ongoing Booking Clerk.
Your new role as Booking Clerk includes:
- Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols.
- Deal with incoming/outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner.
- Co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility.
- Ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager.
- Prioritise workload in accordance with expected outcomes.
- Deal with routine queries, referring to their line manager when necessary.
- Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services.
- Undertake any other administrative and clerical duties, which may be delegated as required by service demands.
- Ensure that all systems used both manual and computerised are maintained accurately at all times.
- Where necessary, develop filing systems to meet the needs of the service and ensure these are maintained.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Locations
Booking Clerk in Dungannon, Portadown employer: Hays
As a public sector organisation based in Portadown, we pride ourselves on fostering a supportive and inclusive work environment that values employee contributions. Our commitment to professional development ensures that as a Booking Clerk, you will have access to ongoing training and growth opportunities, all while making a meaningful impact in the community. Join us to be part of a team dedicated to improving service delivery and enhancing patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Booking Clerk in Dungannon, Portadown
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Booking Clerk in Dungannon, Portadown
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Hays
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Hays.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Hays that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
