Sr Support Services Manager in Dundee

A large publicsector organisation is seeking an experienced SeniorServices Coordinator to take on a key leadership position within a busyoperational team on an initial 6-month contract. This is a seniorrole with responsibility for managing staff,overseeing service delivery and ensuring operational activities are deliveredeffectively and in line with relevant legislation, policies and organisationalstandards. You will lead and support ateam, manage operational priorities and provide guidance on complex servicematters, while maintaining high standards of performance, compliance andcustomer service. Providing leadership and line management to staff, including setting priorities, allocating workloads and supporting performance. Overseeing day-to-day service delivery, providing guidance and making informed decisions on complex operational matters. Ensuring services operateeffectively and in accordance with relevant legislation, organisational procedures and regulatory requirements. Monitoring performance,coordinating resources and supporting reporting, planning and continuous service improvement. Building strong stakeholder relationships, chairing meetings, delivering briefings and supporting senior management with wider organisational priorities. Experience working within a complex, regulated operational or service delivery environment. Excellent communication and stakeholder management skills, including report writing, presentations and relationship building. Strong Microsoft Office skills, with a relevant HND-level qualification or equivalent professional experience being beneficial. Competitive Salary The opportunity to take on a senior people-management position within a large public sector organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk