At a Glance
- Tasks: Lead technical service delivery in high-performance facilities across life sciences and pharma.
- Company: Employee-owned specialist provider focused on innovation in critical environments.
- Benefits: Competitive salary, career growth, and the chance to shape a regional function.
- Other info: Opportunity to engage with clients and develop teams in niche sectors.
- Why this job: Join a growing business where your leadership directly impacts success and innovation.
- Qualifications: Strong background in technical FM and experience in regulated environments.
The predicted salary is between 60000 - 80000 £ per year.
Your new company Hays are delighted to be working with a specialist provider delivering high-performance facilities across life sciences, pharma, and other critical environments. As an employee-owned and independent business, they design, build, validate and maintain complex technical spaces where innovation happens - from cutting-edge research facilities to highly controlled clean room environments. Their Facilities Services division supports the ongoing performance of these environments, ensuring compliance, uptime, and operational excellence for clients operating at the forefront of science and technology.
Your new role As Facilities Service Lead, you will take on a senior leadership role responsible for overseeing technical service delivery across specialist and regulated environments. Acting as a key client interface, you will ensure services are delivered to the highest standard while building strong, long-term relationships. This role sits at the intersection of technical delivery and client engagement - requiring someone who can confidently lead teams, understand complex environments, and ask the right questions to drive value across both service delivery and client outcomes. You will also play a key role in supporting the growth of the Scotland Division, identifying opportunities within existing accounts and contributing to the wider development of the business.
What you'll need to succeed:
- Strong background in technical FM / hard services
- Ability to spot opportunities to enhance service offering and add value to existing client relationships
- Experience operating within specialist or critical environments (e.g. pharma, life sciences, laboratories, cleanrooms)
- Proven ability to lead and develop teams
- Comfortable engaging with clients and stakeholders at a senior level
- Ability to understand complex environments and challenge themselves constructively through asking the right questions
- Experience overseeing technical service delivery within regulated or high-compliance settings
What you'll get in return:
- Opportunity to take on a senior, leadership position within a growing specialist business
- Exposure to highly technical, niche sectors with long-term career value
- Autonomy to shape and grow a regional function
- Work within an employee-owned organisation where your contribution directly impacts success
- Competitive salary and benefits package aligned to experience
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Director of Facilities Services employer: Hays
As an employee-owned and independent business, this company offers a unique work culture that prioritises innovation and collaboration in the high-performance facilities sector. Employees benefit from a competitive salary and a comprehensive benefits package, alongside opportunities for professional growth within a supportive environment that values their contributions. Located in Scotland, the role of Director of Facilities Services allows you to lead in a niche market, ensuring your expertise directly influences the success of cutting-edge projects in life sciences and pharma.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Facilities Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in technical services. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Knowing their work in life sciences and cleanroom environments will help you stand out. Show them you’re not just another candidate; you’re genuinely interested in their mission!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams and improved service delivery in complex environments. This is your chance to shine and show you can handle the senior role they’re looking to fill.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job in facilities services.
We think you need these skills to ace Director of Facilities Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Director of Facilities Services. Highlight your experience in technical FM and any relevant environments like pharma or cleanrooms. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and enhanced service delivery in complex environments. We love a good story!
Showcase Your Leadership Skills:In your application, emphasise your leadership experience. We’re looking for someone who can confidently lead teams and engage with clients at a senior level. Make sure to include any achievements that demonstrate your ability to drive value and build relationships.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Hays
✨Know Your Technical Stuff
Make sure you brush up on your technical facilities management knowledge, especially in areas like hard services and compliance. Be ready to discuss specific examples from your past experience that demonstrate your expertise in managing complex environments.
✨Showcase Your Leadership Skills
As a Facilities Service Lead, you'll need to lead teams effectively. Prepare to share stories about how you've successfully managed teams in the past, focusing on your ability to motivate and develop others while ensuring high standards of service delivery.
✨Engage with Clients
Since this role involves client engagement, think about how you can build strong relationships. Prepare questions that show your understanding of client needs and how you can add value to their operations. This will demonstrate your proactive approach to client management.
✨Spot Opportunities
Be ready to discuss how you've identified opportunities for enhancing service offerings in previous roles. Think about specific instances where you've successfully contributed to business growth or improved client satisfaction through innovative solutions.
