Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, take orders, and manage database entries.
- Company: Join a dynamic team at a reputable company in Canterbury.
- Benefits: Enjoy a full-time role with a competitive salary and a supportive work environment.
- Why this job: Perfect for those who love helping others and want to kickstart their career.
- Qualifications: Must be able to drive; no prior experience required.
- Other info: Immediate start available for enthusiastic candidates!
Customer Service Operative - Canterbury
Full-Time Permanent Immediate Start
Salary: £25,396.80
Hours: Monday to Friday, 8:00 AM - 5:00 PM
Hays Recruitment is currently hiring a Customer Service Operative on behalf of our client based in Canterbury. This is a full-time, permanent position with an immediate start.
Key Responsibilities:
- Answering incoming calls
- Taking orders from customers and clients
- Inputting orders into the database
- Liaising with drivers
Must be able to drive.
If you are interested in this opportunity, please send your CV to Hays Specialist Recruitment Limited.
Customer Service employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Familiarise yourself with the company and its products or services. Understanding what they offer will help you answer customer queries more effectively and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves answering calls, being clear and confident in your speech will make a great impression during any interviews.
✨Tip Number 3
Highlight any previous customer service experience you have, even if it's informal. Sharing specific examples of how you've handled customer interactions can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you would handle difficult customer situations. Employers appreciate candidates who can demonstrate problem-solving skills and a calm approach under pressure.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Include specific examples of how you've successfully handled customer inquiries or resolved issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you want to work for this particular company and how your skills align with the job responsibilities.
Highlight Communication Skills: Since the role involves answering calls and liaising with drivers, emphasise your strong communication skills. Provide examples of how you've effectively communicated in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression.
How to prepare for a job interview at Hays
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Common Questions
Prepare for common customer service interview questions such as 'How do you handle difficult customers?' or 'Can you give an example of a time you went above and beyond for a customer?'. Practising your responses will help you feel more confident during the interview.
✨Demonstrate Communication Skills
As a Customer Service Operative, strong communication skills are essential. During the interview, make sure to speak clearly and listen actively. Show that you can convey information effectively and understand the needs of others.
✨Highlight Relevant Experience
If you have previous experience in customer service or related fields, be sure to highlight it. Share specific examples of how you've successfully handled customer inquiries or resolved issues, as this will demonstrate your capability for the role.
