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For Companies At a Glance
- Tasks: Manage reception, greet visitors, handle calls, and support admin tasks.
- Company: Join a friendly and professional team in Crewe.
- Benefits: Earn £12-17 per hour with skill development opportunities.
- Why this job: Make a significant impact while gaining valuable experience in customer service.
- Qualifications: Previous customer service or admin experience, strong communication skills, and Microsoft Office proficiency.
- Other info: This is a temporary role for 3 months with a supportive team.
Job Description
Customer Service, Crewe 3 month role Temporary Customer Service Administrator Crewe Mornings Only SAP is a necessity Your new roleAs a Temporary Customer Service Administrator, you will play a crucial role in ensuring the smooth operation of the office. Your responsibilities will include: Providing exceptional customer service by addressing enquiries, resolving issues, and offering information to clients and visitors. Supporting administrative tasks Handling correspondence, emails, and other communications on behalf of the team.
Maintaining accurate records and ensuring data protection policies are adhered to at all times. What you'll need to succeed To be successful in this role, you will need: Previous experience in customer service, administrative Experience of working with SAP Strong organisational and multitasking abilities. Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook). A proactive and adaptable approach to work. The ability to work independently and as part of a team.
Attention to detail and a commitment to maintaining confidentiality. What you'll get in return In return, you will receive a competitive hourly rate of £12-17 per hour depending on experience. This temporary position offers the chance to work in a friendly and professional environment, with opportunities to develop your skills and gain valuable experience.
You will also benefit from being part of a supportive team and the opportunity to make a significant impact in a short period.Ready to take on this exciting opportunity? Apply now and become an essential part of our team! 4539817
Customer Service employer: HAYS
Contact Detail:
HAYS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Familiarize yourself with the specific customer service practices and standards in the industry. This will help you demonstrate your understanding of what exceptional customer service looks like during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since this role requires excellent communication, consider role-playing common customer service scenarios to build your confidence.
✨Tip Number 3
Highlight your organizational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Being able to share specific instances will make you stand out.
✨Tip Number 4
Research StudySmarter and understand our values and mission. Tailoring your approach to align with our company culture can significantly increase your chances of making a positive impression.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, administration, or PA roles. Use specific examples that demonstrate your organisational skills and ability to multitask.
Craft a Strong Cover Letter: Write a cover letter that showcases your excellent verbal and written communication skills. Mention your proactive approach and adaptability, and explain why you are excited about this temporary role.
Highlight Technical Skills: Emphasize your proficiency in Microsoft Office Suite. If you have experience with any other relevant software or tools, be sure to mention those as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and commitment to professionalism.
How to prepare for a job interview at HAYS
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous experience in customer service roles. Highlight specific examples where you successfully resolved issues or provided exceptional service, as this will demonstrate your ability to handle similar situations in the new role.
✨Demonstrate Organizational Abilities
Since the role requires strong organizational skills, come ready to share how you manage multiple tasks and prioritize effectively. You might want to mention tools or methods you use to stay organized, especially in a busy environment.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to answer questions about your communication style and experiences.
✨Familiarize Yourself with Microsoft Office
As proficiency in Microsoft Office Suite is required, make sure you are comfortable discussing your experience with Word, Excel, and Outlook. You could even prepare to talk about specific tasks you've accomplished using these tools.
