At a Glance
- Tasks: Handle customer queries and support administrative tasks in a busy office.
- Company: Join a dynamic team in Middlewich, Cheshire.
- Benefits: Stable hours with weekends off and a supportive work environment.
- Other info: Perfect for those who thrive in fast-paced settings and love helping others.
- Why this job: Be the go-to person for customers and make a real difference.
- Qualifications: Previous office experience and strong IT skills, especially in Excel.
Customer Service & Administration Assistant Office-based 35 hours per week Middlewich, Cheshire Monday to Friday, 8am-4pm + 4 hours every other SaturdayWe\'re looking for a confident and organised Customer Service & Admin Assistant to join a busy, office-based role. If you thrive in a fast-paced environment and enjoy being the go-to person for queries and support, this could be the perfect fit. What You\'ll Be Doing:
- Handling customer queries with professionalism and care
- Updating records and databases accurately using Microsoft Office (Excel essential)
- Preparing and distributing information packs
- Covering reception duties and welcoming visitors
- Supporting general administrative tasks across the team
- Previous office-based experience is essential
- Excellent IT skills, especially in Excel and Microsoft Office
- Strong communication and organisational abilities
- A proactive attitude and willingness to help wherever needed
- 35 hours per week: Monday to Friday, 8am-4pm
- Plus 4 hours every other Saturday
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Customer Service in Middlewich employer: Hays
Join a dynamic team in Middlewich, Cheshire, where we prioritise a supportive work culture and employee development. As a Customer Service & Admin Assistant, you'll benefit from a structured 35-hour work week with additional Saturday hours, ensuring a healthy work-life balance while gaining valuable experience in a fast-paced environment. We offer opportunities for growth and a collaborative atmosphere that values your contributions and encourages professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service in Middlewich
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations. This will boost your confidence and prepare you for those curveball questions during the interview.
✨Tip Number 3
Show off your organisational skills! Bring a notepad to jot down important points during the interview. It demonstrates that you're proactive and ready to take notes, which is key for an admin role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Service in Middlewich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous office-based experience and showcases your excellent IT skills, especially in Excel. We want to see how your background aligns with the Customer Service & Admin Assistant role!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. Don’t forget to mention your proactive attitude and strong communication skills.
Showcase Your Organisational Skills:In your application, give examples of how you've managed multiple tasks or handled customer queries in a busy environment. We love seeing how you thrive under pressure and keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get you one step closer to joining our team!
How to prepare for a job interview at Hays
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and the role. Research their customer service approach and think about how your previous experience aligns with what they’re looking for. This will help you answer questions confidently and show that you’re genuinely interested.
✨Show Off Your IT Skills
Since this role requires strong IT skills, especially in Excel, be prepared to discuss your proficiency. Bring examples of how you've used Excel in past roles, whether it’s managing data or creating reports. If possible, practice some basic Excel functions beforehand to feel more confident.
✨Practice Your Communication
As a Customer Service & Admin Assistant, communication is key. Practice answering common interview questions clearly and concisely. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts and showcasing your organisational abilities.
✨Be Proactive and Positive
During the interview, demonstrate your proactive attitude by sharing examples of how you’ve gone above and beyond in previous roles. Employers love candidates who are willing to help out wherever needed, so highlight your willingness to take on various tasks and support your team.
