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- Tasks: Be the frontline hero answering calls and emails, solving customer issues.
- Company: Join a leading house developer in Northampton with a supportive team culture.
- Benefits: Enjoy flexible work with 2 remote days, competitive salary, and career growth opportunities.
- Why this job: Make a real difference in customer satisfaction while developing your skills in a friendly environment.
- Qualifications: Previous experience in housing or new build industry, strong communication, and problem-solving skills required.
- Other info: Immediate start available for a temporary role lasting 6 months or more.
The predicted salary is between 24000 - 36000 £ per year.
Customer Care Coordinator Temp (6 months plus) Immediate Start Northampton Based
Location: Northampton
Contract Type: Temporary
Duration: 6 months plus
Hours: Monday-Friday, 9am-5pm (flexible)
Your new company
Hays is seeking a talented Customer Care Coordinator to join a renowned house developer in Northampton. This is a fantastic opportunity to gain valuable experience, make a real difference, and work in a supportive team.
Your new role
What you’ll need to succeed
What you’ll get in return
What you need to do now
Ready to take the next step? Click ‘apply now’ to submit your CV or call us for a confidential career discussion.
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Customer Care Coordinator employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Coordinator
✨Tip Number 1
Familiarize yourself with the housing and new build industry. Understanding the common challenges and customer concerns in this sector will help you stand out during the interview process.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries. Role-playing different scenarios can prepare you for the types of calls and emails you might encounter in this role.
✨Tip Number 3
Highlight any previous experience in customer service or administrative roles. Be ready to share specific examples of how you've successfully resolved customer issues in the past.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Since you'll be working in a supportive team, expressing your willingness to contribute positively to the team dynamic can make a great impression.
We think you need these skills to ace Customer Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your previous experience in customer care, especially within the housing or new build industry. Emphasize your communication skills and problem-solving abilities.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided exceptional customer service in the past.
Highlight Relevant Skills: In your application, clearly outline your strong verbal and written communication skills, as well as your ability to think critically and resolve issues effectively. These are key attributes for the Customer Care Coordinator position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples from your previous roles where you provided exceptional customer service. Highlight how you resolved issues and ensured customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you faced challenges in customer care and explain how you approached them. Employers value candidates who can think critically and find effective solutions.
✨Communicate Clearly and Effectively
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be concise in your answers and ensure you listen actively during the interview.
✨Prepare for Administrative Questions
Expect questions related to administrative tasks. Familiarize yourself with common tools and processes used in customer care coordination to demonstrate your readiness for the role.
