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- Tasks: Greet visitors, handle admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service, preserving Wales' heritage.
- Benefits: Enjoy flexible working hours, additional pay for weekends, and potential job extension until August 2025.
- Why this job: Perfect for people lovers; gain experience in customer service while working in a historic setting.
- Qualifications: Excellent customer service skills and some experience in retail or hospitality required; Welsh language skills are a plus.
- Other info: Part-time role with a minimum of 1 day per week; flexibility needed for additional hours.
Temporary role - £12.80 per hour - starting ASAP - Min of 1 day per week.
You will be working within the Welsh Government's historic environment service working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis covering 1 day per week. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times.
- The ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable.
- Experience of working within a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
- You will join a great organisation which offers flexible working hours on a rota basis.
- If you enjoy working with people, this is the perfect role for you.
- Additional pay rates are offered for weekend and bank holiday work.
- There is a possibility that the role could run to August 2025.
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Custodian - St Davids employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian - St Davids
✨Tip Number 1
Familiarise yourself with the Welsh Government's historic environment service. Understanding their mission and values will help you connect with the role and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Brush up on your customer service skills, especially in a retail or hospitality context. Think of examples from your past experiences where you provided excellent service, as these will be valuable to share when discussing your suitability for the role.
✨Tip Number 3
If you can communicate in Welsh, make sure to highlight this skill. Being bilingual is a significant advantage for this position, so be prepared to showcase your language abilities during any interactions.
✨Tip Number 4
Be flexible with your availability. Since the role requires working weekends and bank holidays, showing that you are open to varied hours will make you a more attractive candidate for the position.
We think you need these skills to ace Custodian - St Davids
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your customer service experience and any relevant skills, especially if you can communicate in Welsh.
Tailor Your CV: Make sure your CV reflects your experience in customer service, hospitality, or retail. Include specific examples of how you've handled cash transactions and provided excellent service to customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your flexibility with working hours and your willingness to work weekends or bank holidays.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain calm and friendly, even in challenging situations.
✨Demonstrate Flexibility
The job requires flexibility with working hours, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to the rota system. This shows that you are committed and can meet the demands of the role.
✨Familiarise Yourself with the Welsh Language
As communication in Welsh is a requirement, if you're fluent or have some knowledge, make sure to mention it during the interview. If not, express your willingness to learn basic phrases to enhance visitor experience.
✨Prepare for Cash Handling Questions
Since you'll be responsible for cash handling and balancing a float, be ready to discuss any previous experience you have with till operations. If you lack direct experience, think about how your skills in attention to detail and responsibility can translate to this task.
