At a Glance
- Tasks: Greet visitors, handle admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service, preserving Wales' heritage.
- Benefits: Enjoy flexible working hours, extra pay for weekends, and potential role extension.
- Why this job: Perfect for people lovers; gain experience in customer service while supporting a great cause.
- Qualifications: Excellent customer service skills and Welsh communication ability required; retail experience preferred.
- Other info: Temporary role for approximately 3 months, starting ASAP with a minimum of 1 day per week.
Temporary role for approx. 3 months at £13.45 per hour, starting ASAP, 1 day per week minimum.
You will be working within the Welsh Government's historic environment service, ensuring an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis for approximately 3 months. Responsibilities will include:
- Greeting and servicing visitors
- Taking admissions
- Assisting in the on-site shop selling souvenirs
- Cash handling and balancing a float
- Checking the site each morning to ensure it is ready to accept visitors
Excellent customer service skills are required for this role as you will be dealing with customers at all times, along with the ability to communicate in the medium of Welsh. Experience of operating a till is desirable and experience of working in a customer service, hospitality or retail-based role is essential. You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
You will join a great organisation which offers flexible working hours on a rota basis. Additional pay rates are offered for weekend and bank holiday work and there is a possibility that the role could be extended past the initial 3-month period.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Custodian - Kidwelly employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian - Kidwelly
✨Tip Number 1
Familiarise yourself with the Welsh Government's historic environment service. Understanding their mission and values will help you connect with the role and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Brush up on your customer service skills, especially in a retail or hospitality context. Think of examples from your past experiences where you provided excellent service, as these will be valuable to share when discussing your suitability for the role.
✨Tip Number 3
If you're fluent in Welsh, make sure to highlight this skill. Being able to communicate in Welsh is a significant advantage for this position, so be prepared to showcase your language abilities during any interviews.
✨Tip Number 4
Be flexible with your availability. Since the role requires working weekends and bank holidays, showing that you can accommodate these hours will make you a more attractive candidate.
We think you need these skills to ace Custodian - Kidwelly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, hospitality, or retail. Emphasise any roles where you have dealt directly with customers and mention your ability to communicate in Welsh.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working with people and your understanding of the role. Mention your flexibility regarding working hours and your willingness to work weekends or bank holidays.
Highlight Relevant Skills: In your application, specifically mention your cash handling experience and any familiarity with operating a till. This will demonstrate your readiness for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, be prepared to share specific examples of how you've successfully dealt with customers in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility
The job requires flexibility in working hours, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to the rota system. This shows that you're committed and can meet the demands of the role.
✨Familiarise Yourself with the Welsh Government's Historic Environment Service
Research the organisation and its mission to protect Wales' historic environment. Understanding their values and goals will help you align your answers during the interview and demonstrate your genuine interest in the role.
✨Prepare for Cash Handling Questions
As cash handling is part of the role, be prepared to answer questions about your experience with operating a till and managing floats. If you have relevant experience, share it confidently, and if not, express your eagerness to learn quickly.