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- Tasks: Greet visitors, manage admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service, preserving Wales' heritage.
- Benefits: Enjoy flexible working hours, additional pay for weekends, and potential role extension.
- Why this job: Perfect for people lovers; gain experience in customer service while supporting a meaningful cause.
- Qualifications: Excellent customer service skills and flexibility in working hours are essential.
- Other info: Must pass a DBS check; experience in retail or hospitality is a plus.
Starting ASAP - Min 18 hours - £13.45 per hour - Must pass DBS check.
You will be working within the Welsh Government's historic environment service, working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis for approximately 3 months. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times.
- The ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable.
- Experience of working in a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
- You will join a great organisation which offers flexible working hours on a rota basis.
- If you enjoy working with people, this is the perfect role for you.
- Additional pay rates are offered for weekend and bank holiday work.
- There is a possibility that the role could be extended past the initial 3-month period.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Custodian - Conwy employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian - Conwy
✨Tip Number 1
Familiarise yourself with the Welsh Government's historic environment service. Understanding their mission and values will help you connect with the role and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Brush up on your customer service skills, especially in a retail or hospitality context. Think of specific examples from your past experiences where you provided excellent service, as these will be valuable to share in conversations.
✨Tip Number 3
If you can communicate in Welsh, make sure to highlight this skill. It’s a significant asset for this role and can set you apart from other candidates, so be ready to showcase your language abilities.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires weekend and bank holiday shifts, showing that you are open to varied schedules will demonstrate your commitment and reliability.
We think you need these skills to ace Custodian - Conwy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, hospitality, or retail. Emphasise any roles where you've handled cash or operated a till, as these are key for the Custodian position.
Showcase Language Skills: If you can communicate in Welsh, be sure to mention this prominently in your application. This is a requirement for the role and will set you apart from other candidates.
Highlight Flexibility: In your cover letter, express your willingness to work flexible hours, including weekends and bank holidays. This shows that you're adaptable and ready to meet the job's demands.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for working with people and your commitment to providing excellent customer service. Mention why you want to work for the Welsh Government's historic environment service specifically.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight any experience you have in hospitality or retail settings.
✨Demonstrate Flexibility
The job requires flexibility with working hours, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to the rota system, as this will show your commitment to the role.
✨Familiarise Yourself with the Welsh Government's Historic Environment Service
Research the organisation and its mission. Understanding their goals and values will help you align your answers during the interview and demonstrate your genuine interest in the position.
✨Prepare for Cash Handling Questions
As cash handling is part of the role, be prepared to answer questions about your experience with operating a till and managing a float. If you have relevant experience, make sure to highlight it clearly.
