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For Companies At a Glance
- Tasks: Manage overdue accounts, process payments, and support customer onboarding.
- Company: Join a company that values teamwork and excellence in products and processes.
- Benefits: Enjoy generous leave, health support, and exclusive discounts.
- Why this job: Be part of a collaborative team with a focus on personal growth and community engagement.
- Qualifications: 3 years in credit control, strong attention to detail, and excellent communication skills required.
- Other info: Flexible hours with early finishes every second Friday.
The predicted salary is between 28800 - 43200 £ per year.
Your new company
This company\’s commitment to excellence in both products and processes is a driving force behind our work. They believe in the people behind the scenes who truly shape their success. Their dedication and teamwork have laid the foundation for a resilient and flourishing environment. They cultivate a close, collaborative atmosphere while operating with the reach and ambition of a much larger entity.
Your new role
Will consist of:
- Generating and distributing overdue account notifications across multiple business units.
- Monitoring internal account activity for a designated group of operational sites.
- Supporting the onboarding process for new customer accounts, including system setup and data entry.
- Conducting credit assessments for account openings, credit limit reviews, and financial adjustments.
- Processing and allocating incoming payments on a daily basis.
- Tracking and managing customer credit limits to ensure compliance with internal policies.
- Following up on outstanding balances through various communication channels and escalating issues as needed.
- Coordinating with third-party agencies for external debt recovery when internal efforts are exhausted.
- Initiating legal proceedings for unresolved small debts when appropriate.
- Addressing and resolving customer payment discrepancies and account queries.
- Contributing to broader credit control and sales ledger functions, including month-end reporting and reconciliations.
- Providing daily support to the credit management team and offering coverage during periods of absence.
The hours for this position are 7.30 – 16:00, early finish every second Friday at 1.30 and the other Friday is an 8.30-5 finish.
What you\’ll need to succeed
- A minimum of 3 years experience in credit control
- Strong attention to detail with a focus on accuracy and consistency.
- Proven experience managing complex, high-volume financial ledgers across multiple operational units.
- Confident, proactive, and approachable with a positive and motivated attitude.
- Excellent interpersonal and communication skills, both written and verbal, across internal teams and external stakeholders.
- Proficient in standard office software, including spreadsheets and word processing tools.
- Capable of working independently while also contributing effectively within a fast-paced, collaborative team environment.
- Familiarity with enterprise resource planning (ERP) systems and financial software platforms.
- Understanding of credit insurance processes and claims handling.
- Knowledge of legal procedures related to debt recovery, including small claims processes.
What you\’ll get in return
- Generous annual leave allowance, including public holidays, with options to purchase additional days or sell unused leave.
- Competitive, contributory retirement savings plan.
- Health and wellbeing support through a comprehensive employee assistance program, offering 24/7 access to counselling, legal, financial, and lifestyle advice.
- Enhanced family leave policies to support maternity, paternity, and adoption needs.
- Paid company sick leave to support employee health and recovery.
- Recognition of long-term commitment through service-based awards.
- Access to exclusive discounts on retail, travel, entertainment, and more via a dedicated employee benefits platform.
- Staff purchase privileges on selected products and services.
- Cycle-to-work scheme promoting sustainable commuting.
- Paid volunteering day annually to support community engagement and personal causes.
What you need to do now
If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now.
If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
Credit Controller employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since they emphasise teamwork and collaboration, be prepared to discuss how your experience aligns with these principles during any interviews or conversations.
✨Tip Number 2
Brush up on your knowledge of credit control processes and legal procedures related to debt recovery. Being able to speak confidently about these topics will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company’s work environment and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare examples from your past experience that showcase your attention to detail and ability to manage complex financial ledgers. Specific anecdotes will help illustrate your skills effectively during discussions.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in credit control, particularly your ability to manage complex financial ledgers and your attention to detail. Use specific examples that demonstrate your skills in monitoring accounts and processing payments.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the company's values and how your experience aligns with their needs. Emphasise your proactive attitude and excellent communication skills, as these are crucial for the role.
Highlight Relevant Skills: In your application, clearly outline your proficiency with ERP systems and financial software, as well as your knowledge of credit insurance processes. This will show that you have the technical skills required for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Credit Controller.
How to prepare for a job interview at Hays
✨Showcase Your Experience
Make sure to highlight your minimum of 3 years' experience in credit control. Be prepared to discuss specific examples of how you've managed complex financial ledgers and the impact of your work on the business.
✨Demonstrate Attention to Detail
Since this role requires strong attention to detail, prepare to discuss how you ensure accuracy and consistency in your work. You might want to share methods or tools you use to maintain high standards.
✨Communicate Effectively
Excellent interpersonal and communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently, especially when discussing past experiences with internal teams and external stakeholders.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of ERP systems and financial software platforms. Being able to discuss your proficiency with these tools will demonstrate your readiness to hit the ground running in the new role.
