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- Tasks: Manage accounts receivable and ensure timely collection of outstanding invoices.
- Company: Join Hays EA, a leading recruitment agency known for its dynamic work environment.
- Benefits: Enjoy flexible working with one day WFH and opportunities for professional growth.
- Why this job: Be part of a supportive team that values integrity and fosters strong relationships.
- Qualifications: 2 years of credit control experience, excellent communication, and strong numerical skills required.
- Other info: Training and support provided to help you excel in your role.
The predicted salary is between 28800 - 43200 £ per year.
This role focuses on managing accounts receivable and credit control processes to optimise cash flow and maintain strong customer relationships. Responsibilities may evolve over time, with training and support provided as needed. The role will be Full Time with 1 day WFH.
Key Responsibilities
- Ensure timely collection of outstanding invoices and reduce aged debt.
- Accurately allocate incoming payments; resolve unallocated or unidentified transactions.
- Proactively escalate overdue or high-risk accounts to the appropriate manager.
- Process customer payments via card using Stripe.
- Respond to and resolve customer queries in a timely manner.
- Foster strong working relationships with internal and external stakeholders.
- Raise credit notes and manual invoices where necessary.
- Maintain and update customer account records, including new account setup and credit limits.
- Issue regular statements and payment reminders.
- Provide ad hoc support across the finance team as required.
Essential Skills & Experience
- Excellent communication and relationship-building skills.
- Team-oriented with a flexible and collaborative working style.
- Self-driven with strong time management and organisational skills.
- Strong problem-solving abilities, especially in handling complex reconciliations.
- At least 2 years of experience in credit control, ideally in a fast-paced or creative industry.
- Competent in Microsoft Office, particularly Excel.
- High accuracy and strong numerical skills.
- Professionalism and alignment with values such as integrity, adaptability, and respect.
Credit Controller employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the credit control processes and tools commonly used in the industry, such as Stripe for payment processing. This knowledge will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight your experience in managing customer relationships effectively. Prepare examples of how you've resolved disputes or improved communication with clients, as this is crucial for maintaining strong relationships in a credit control position.
✨Tip Number 3
Showcase your problem-solving skills by preparing to discuss specific challenges you've faced in credit control and how you overcame them. This will illustrate your ability to handle complex reconciliations and manage high-risk accounts.
✨Tip Number 4
Demonstrate your proficiency in Microsoft Excel by being ready to discuss how you've used it in previous roles. Mention any specific functions or techniques you've employed to streamline processes or improve accuracy in financial reporting.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and accounts receivable. Use specific examples that demonstrate your problem-solving abilities and relationship-building skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience in managing accounts receivable and how you can contribute to optimising cash flow and maintaining strong customer relationships.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office, particularly Excel, and your strong numerical skills. Mention any experience you have with payment processing systems like Stripe, as this is directly relevant to the job.
Showcase Your Professionalism: Demonstrate your alignment with the company's values such as integrity, adaptability, and respect. Use examples from your past experiences to illustrate how you embody these qualities in your work.
How to prepare for a job interview at Hays
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to demonstrate excellent communication abilities. Be prepared to discuss how you've effectively resolved customer queries in the past and built strong relationships with stakeholders.
✨Highlight Your Problem-Solving Experience
Expect questions about handling complex reconciliations. Share specific examples of challenges you've faced in credit control and how you successfully navigated them, showcasing your analytical skills.
✨Demonstrate Your Organisational Skills
Time management is crucial in this role. Prepare to explain how you prioritise tasks and manage your workload, especially when dealing with overdue accounts or high-risk situations.
✨Familiarise Yourself with Relevant Tools
Since you'll be processing payments via Stripe and using Excel, brush up on these tools before the interview. Being able to discuss your proficiency will show that you're ready to hit the ground running.
