At a Glance
- Tasks: Create and manage technical documentation for a leading global pharma company.
- Company: Join a renowned pharmaceutical company with a focus on innovation and quality.
- Benefits: Competitive pay, flexible working arrangements, and opportunities for professional growth.
- Other info: Dynamic role with a chance to work in a complex, cross-functional environment.
- Why this job: Be the go-to expert in documentation while making a real impact in healthcare.
- Qualifications: Degree in Science, strong communication skills, and experience in technical writing.
The predicted salary is between 35000 - 45000 £ per year.
Role: Technical Writer
Location: Burgess Hill, UK
Duration: 6 months (initially)
Outside of IR35
Duties
In this role, working for a large global pharma company you are required to maintain the documentation architecture for the UK and IEs affiliate notifications issued to external customers. Effectively managing updates & revisions as required. Implement the marketing plan for customer notifications, in alignment with the department's strategy and our wider business goals. Ongoing assessment of volumes and types of affiliate notifications using available reporting tools ensuring oversight of product quality and safety for Roche stakeholders. Be recognised as the ‘subject matter expert’ for documentation and work closely with the customer experience/insights team to identify 'pain' and 'gain' points. Support, train and educate commercial and technical teams in sourcing and self-serving customer notification data and documents.
Essential Requirements
- Degree and/or postgraduate degree in a Science subject - Biomedical Science preferred
- Excellent problem solving and communication skills
- Proven ability to build relationships with internal and external stakeholders
- Ability to work in a highly complex, cross-functional environment and stay focused on critical goals and outcomes
- Proven track record in writing customer facing technical communications
Desirable
- Technical Writer qualification
- Operational knowledge of the NHS/context of healthcare
- Understanding of the laboratory diagnostics market
- Experience of Microsoft Office/Word/Excel/PowerPoint and Google suite to intermediate level
- Experience of CRM systems
Technical Writer in Crawley employer: Hays
As a Technical Writer at our large global pharma company in Burgess Hill, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact on product quality and safety in healthcare. Join us to be part of a team that values your expertise and supports your development in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Writer in Crawley
✨Tip Number 1
Network like a pro! Reach out to folks in the pharma and healthcare sectors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common technical writing scenarios. Think about how you’d explain complex concepts simply. We recommend doing mock interviews with friends or using online platforms to get feedback.
✨Tip Number 3
Showcase your expertise! Create a portfolio of your best technical writing samples. Make sure it highlights your ability to communicate effectively with both technical and non-technical audiences. This will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Writer in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Writer role. Highlight your experience in writing customer-facing technical communications and any relevant qualifications. We want to see how your skills align with our needs!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled complex problems in previous roles. We love seeing candidates who can think critically and adapt to challenges!
Highlight Your Stakeholder Management:Since building relationships is key for this role, share instances where you’ve successfully collaborated with internal and external stakeholders. We’re looking for someone who can navigate a cross-functional environment with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of biomedical science and the healthcare context. Familiarise yourself with the specific documentation architecture and customer notifications relevant to the pharma industry. This will help you demonstrate your expertise and show that you're the right fit for the role.
✨Showcase Your Writing Skills
Prepare samples of your previous technical writing work, especially any customer-facing documents. Be ready to discuss your writing process and how you ensure clarity and accuracy in your communications. This is your chance to shine as a subject matter expert!
✨Build Relationships
Think about examples from your past experiences where you've successfully built relationships with stakeholders. Be prepared to share these stories during the interview, highlighting your communication skills and ability to collaborate in complex environments.
✨Be Data Savvy
Since the role involves assessing volumes and types of notifications, brush up on your reporting tools and data analysis skills. Be ready to discuss how you've used data to inform decisions or improve processes in your previous roles. This will show that you can contribute to the ongoing assessment of product quality and safety.
