At a Glance
- Tasks: Manage customer accounts and ensure timely payment collection.
- Company: Dynamic organisation with a focus on teamwork and growth.
- Benefits: Competitive salary, healthcare plan, pension, and career development.
- Other info: Opportunities for training and clear career progression.
- Why this job: Join a fast-paced environment and build strong customer relationships.
- Qualifications: Experience in credit control and strong organisational skills.
The predicted salary is between 27000 - 33000 £ per year.
Role Overview
The Credit Controller will support the effective management of customer accounts, ensuring timely collection of payments and adherence to internal credit policies.
The position requires close collaboration with sales teams and senior management, alongside proactive engagement with a high‐volume customer base.
Key Responsibilities
- Account setup - Opening new customer accounts and conducting credit checks.
- Credit limit management - Setting, reviewing and monitoring credit limits in line with policy.
- Customer relationship management - Building strong relationships to support timely payment recovery.
- Payment plans - Negotiating and agreeing structured payment arrangements.
- Dispute resolution - Investigating and resolving disputed balances.
- Enquiry handling - Responding promptly to internal and external queries.
- Record maintenance - Maintaining accurate and compliant customer account files.
- Reporting - Providing credit and accounts information to senior management.
- Team contribution - Supporting a positive, collaborative team environment.
Person Specification
- Credit control experience within a high‐volume customer environment.
- Fast‐paced working ability with strong organisational skills.
- IT proficiency, including Microsoft Office.
- Communication skills - confident, clear and professional.
- Initiative - able to work independently and within a busy team.
- Sector knowledge (advantageous but not essential).
Benefits Package The organisation offers a competitive salary and a comprehensive benefits package including:
- Healthcare plan
- Company pension & life assurance
- Well‐being initiatives and ongoing support programmes
- Training, development and clear career progression pathways
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays. co. uk
Credit Control in Craigavon employer: Hays
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