?? Ipswich (Hybrid, 3 Days Onsite) ?? £353.49 Per Day (Umbrella, inside IR35) ?? Initial 6-Month Contract (High Likelihood of Extension) We are currently seeking an experienced CPE Technical Investigation Engineer to join a specialist In-Life Support Team responsible for supporting and investigating issues across customer broadband and CPE (Customer Premises Equipment) environments.This is an excellent opportunity for a technical engineer with strong networking expertise and a passion for troubleshooting complex customer-facing broadband and device issues. You will play a key role in identifying root causes, driving resolutions, and improving the performance and reliability of broadband devices deployed across a large customer base. Key Responsibilities Investigate and troubleshoot complex issues affecting CPE products and broadband services. Perform detailed technical analysis and root cause investigations. Support broadband devices deployed within customer environments. Collaborate with engineering, development, and support teams to resolve technical issues. Manage defects, incidents, and investigations using Jira. Work closely with development teams through GitHub to review findings and support fixes. Document investigation outcomes and provide technical recommendations. Essential Skills
CPE Technical Investigation Engineer employer: Hays
Join a well-established ecological consultancy in Kent that prioritises work-life balance and professional development. With a collaborative team culture and a commitment to delivering high-quality ecological advice, this company offers meaningful career progression opportunities for ecologists. Enjoy flexible working arrangements and the chance to work on diverse projects across the South East and beyond.
