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- Tasks: Join a dynamic team to enhance IT operational resilience in a regulated financial environment.
- Company: Leading IT Infrastructure Consultancy focused on transformation and innovation.
- Benefits: Hybrid working model, competitive pay, and opportunities for professional growth.
- Other info: Exciting roles available across various specialisations in a collaborative environment.
- Why this job: Make a real impact in a high-visibility role within a cutting-edge transformation programme.
- Qualifications: Experience in financial services and strong stakeholder engagement skills required.
The predicted salary is between 60000 - 80000 £ per year.
A leading Independent IT Infrastructure and Services Consultancy are supporting the build‑out of a new Operational Resilience (OpsRes) squad in Sheffield, hiring multiple experienced consultants and specialists to join a large‑scale, high‑visibility transformation programme within a regulated financial services environment. This programme sits at the intersection of technology, resilience, risk and regulation, focusing on embedding measurable, sustainable operational and service resilience across complex enterprise technology estates.
Location & Working Model
Based in Sheffield (Hybrid: Initially 2–3 days onsite per week, reducing over time)
Rolling 6‑month contract
Inside IR35
Roles We’re Hiring Across
We’re building a multi‑disciplinary Operational Resilience squad, with opportunities across:
- Operational Resilience Product Owners / Squad Leads
- Proactive Resilience & Innovation Consultants
- Scenario Testing Specialists
- AI Leads – Operational Resilience Use Cases
- Resilience Data, Metrics & Insights Specialists
- Lessons Learned & Knowledge Management Consultants
- CTO / Technology Integration Leads
- Service Chain Mapping & Dependency SMEs
- Technology Resilience Vulnerability SMEs
- Programme Governance & Regulatory Readiness Managers
Roles span senior consultant, specialist, data and PMO profiles, working across technology, architecture, risk, audit and operations.
Essential experience:
- Strong background in financial services or other highly regulated environments
- Experience across technology, infrastructure, architecture, SRE or resilience‑adjacent roles
- Practical exposure to Operational Resilience, Service Resilience, BC/DR, incident management, scenario testing and/or technology risk
- Experience working within complex, enterprise‑scale service estates with multiple dependencies and suppliers
- Comfortable operating in global, matrixed organisations
Consulting & soft skills
- Strong stakeholder engagement and influencing capability
- Confidence engaging at senior technology, architecture, risk and audit levels
- Ability to translate complex technical resilience topics into clear, structured messages for non‑technical audiences
- An advisory mindset — shaping direction, not just executing tasks
- Comfortable constructively challenging and driving change
IT Operational Resilience in Coventry employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operational Resilience in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your expertise! Create a personal website or LinkedIn profile that highlights your experience in operational resilience and related fields. Share articles, insights, or case studies that demonstrate your knowledge and passion for the industry.
✨Tip Number 3
Prepare for interviews by practising common questions related to operational resilience and technology risk. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills effectively.
✨Tip Number 4
Don't forget to apply through our website! We have multiple roles available, and applying directly can give you an edge. Plus, it shows your enthusiasm for joining our new Operational Resilience squad!
We think you need these skills to ace IT Operational Resilience in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of IT Operational Resilience. Highlight your experience in financial services and any relevant skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational resilience and how your skills can contribute to our squad. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience: When detailing your experience, focus on specific projects or roles that demonstrate your expertise in operational resilience, scenario testing, or technology risk. We’re looking for concrete examples that show how you’ve made an impact in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of operational resilience, especially in the context of financial services. Be ready to discuss your experience with BC/DR, incident management, and scenario testing. The more specific examples you can provide, the better!
✨Showcase Your Soft Skills
This role requires strong stakeholder engagement and influencing capabilities. Prepare to demonstrate how you've successfully communicated complex technical topics to non-technical audiences. Think of instances where you've shaped direction or driven change.
✨Understand the Company Culture
Research the consultancy's values and work culture. Being able to align your answers with their ethos will show that you're not just a fit for the role, but also for the team. It’s all about showing you can thrive in their environment!
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the challenges they face. This could be about their approach to operational resilience or how they manage dependencies in complex service estates. It shows you're genuinely interested and engaged!