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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maximise upselling opportunities.
- Company: Join a leading organisation with a strong reputation in customer service.
- Benefits: Gain valuable experience, flexible hours, and potential for future opportunities.
- Why this job: Enhance your communication skills while making a real difference for customers.
- Qualifications: Experience in customer service and a passion for helping others.
- Other info: Temporary role with potential for growth in a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
Your new company is a leading client looking for experienced Customer Service Advisors to join the organisation at their Head Office on a temporary basis of 14 weeks.
Your new role involves joining the domestic service team and being responsible for delivering exceptional, consistent service to customers whilst maximising upselling opportunities.
Customer Service Advisor in Congleton employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Congleton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your customer service scenarios. Think about how you’d handle tricky situations or upselling opportunities. We all know that real-life examples can make you stand out, so have a few stories ready to share!
✨Tip Number 3
Dress the part! First impressions matter, especially in customer service roles. Make sure you look professional and approachable – it sets the tone for how you’ll interact with customers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor in Congleton
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. This will help you understand what we're looking for in a Customer Service Advisor and tailor your application accordingly.
Highlight Relevant Experience: When writing your application, focus on your previous customer service experience. Share specific examples of how you've delivered exceptional service and maximised upselling opportunities in the past. We love seeing real-life stories!
Keep it Professional but Personal: While we want your application to be professional, don’t be afraid to let your personality shine through. A touch of authenticity can make your application stand out from the crowd. Show us who you are!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures that we receive all your documents in one go. We can't wait to see your application!
How to prepare for a job interview at Hays
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Highlight situations where you resolved issues or upsold products, as this aligns perfectly with what they're looking for in a Customer Service Advisor.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for customer service roles. Think about how you would respond to questions like 'How do you handle difficult customers?' or 'Can you give an example of a time you went above and beyond for a customer?'
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if the company is the right fit for you. Consider asking about team dynamics or opportunities for growth within the company.
