At a Glance
- Tasks: Manage housing services, support tenants, and resolve housing-related issues.
- Company: Established Housing Association with a supportive team environment.
- Benefits: Immediate start, valuable experience, and a chance to make a difference.
- Other info: Opportunity for career growth within a well-respected social housing organisation.
- Why this job: Join a mission-driven organisation and help improve community living.
- Qualifications: Experience in housing management and strong communication skills.
The predicted salary is between 34286 - 41906 £ per year.
An established Housing Association is seeking an experienced Housing Officer to join their team on a temporary basis for an initial 3-month contract. This is an excellent opportunity for a housing professional with a strong background in tenancy management and delivering high-quality housing services within a social housing environment.
Your new role:
- Managing a designated housing patch and acting as the primary contact for tenants
- Delivering an effective tenancy management service, including tenancy sustainment and support
- Managing anti-social behaviour cases and neighbour disputes
- Conducting estate management inspections and property visits
- Dealing with tenancy changes, abandonments, succession requests and mutual exchanges
- Supporting rent arrears prevention and working closely with income teams where required
- Ensuring excellent customer service and maintaining strong tenant relationships
- Liaising with internal departments and external agencies to resolve housing-related issues
What you'll need to succeed:
- Previous experience working as a Housing Officer within a Housing Association or Local Authority
- Strong knowledge of housing legislation and tenancy management practices
- Experience managing anti-social behaviour and complex tenancy cases
- Excellent communication, organisational and problem-solving skills
- Ability to work independently and manage a varied caseload
- Desirable: Experience using Homemaster housing management software
What you'll get in return:
- Immediate start available
- Supportive and experienced team environment
- Opportunity to gain experience within a well-established social housing organisation
- Grade 7 equivalent
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Officer in Coatbridge employer: Hays
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