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For Companies At a Glance
- Tasks: Manage and enhance CMDB and LeanIX data for a major transformation project.
- Company: Join a large organisation focused on improving data governance and quality.
- Benefits: Competitive day rate, flexible hybrid working, and impactful ownership.
- Other info: Opportunity for meaningful impact in a collaborative and delivery-focused environment.
- Why this job: Shape the future of data governance in a high-profile transformation programme.
- Qualifications: Experience with ServiceNow CMDB and LeanIX, plus strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
Your new company
You'll be joining a large, complex organisation undergoing significant transformation across its application and service landscape. The business is investing heavily in improving the quality, governance, and operational use of its CMDB and enterprise architecture data, with ServiceNow and LeanIX at the heart of this journey. The environment is collaborative, delivery-focused, and federated, requiring strong engagement across IT Operations, Architecture, Application Support, and Service Design & Transition teams.
Your new role
As a CMDB & LeanIX Data Steward, you'll act as the hands-on authority for configuration and application data across ServiceNow CMDB and LeanIX. Your primary focus will be to establish and maintain a single, trusted, and operationally usable data model that supports service mapping, architecture, operations, and governance. This is a delivery-focused role where you'll take ownership of data quality, lifecycle controls, and reconciliation, ensuring both platforms remain synchronised, semantically aligned, and fit for purpose. You will work closely with internal stakeholders to embed pragmatic governance and prevent data decay following implementation.
Key responsibilities include:
- CMDB and LeanIX data stewardship
- Defining the canonical data model
- Supporting service mapping outcomes
- Resolving data conflicts
- Enabling sustainable BAU processes
What you'll need to succeed
- Strong, hands-on experience with ServiceNow CMDB, including CI classes, relationships, and service mapping concepts
- Practical experience with LeanIX or equivalent enterprise architecture tooling
- Solid understanding of CSDM, application lifecycle management, and ITIL/ITSM processes
- Proven track record of improving data quality within complex IT environments
- Experience working across federated or global organisations
- Excellent stakeholder management skills with a pragmatic, delivery-led mindset
Desirable experience includes:
- Service mapping implementation
- Aligning EA tooling with operational CMDBs
- Exposure to SIAM or multi-supplier models
- Supporting audit or compliance activities
What you'll get in return
- A contract role of up to 10 months with meaningful ownership and impact
- Market-competitive day rate (dependent on experience and engagement model)
- Flexible UK-based hybrid working, with occasional onsite attendance in Hertfordshire as required
- The opportunity to shape and embed CMDB and application data governance in a high-profile transformation programme
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
CMDB and LeanIX Data Steward employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CMDB and LeanIX Data Steward
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that CMDB and LeanIX Data Steward role.
✨Tip Number 2
Prepare for those interviews by brushing up on your ServiceNow CMDB and LeanIX knowledge. We recommend creating a list of potential questions and practicing your answers. Show them you’re the hands-on authority they need!
✨Tip Number 3
Don’t forget to showcase your stakeholder management skills! During interviews, share examples of how you’ve successfully engaged with teams across IT Operations and Architecture. We want to see that delivery-focused mindset in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for talented individuals like you to join us in shaping the future of data governance.
We think you need these skills to ace CMDB and LeanIX Data Steward
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CMDB and LeanIX Data Steward role. Highlight your hands-on experience with ServiceNow CMDB and any relevant enterprise architecture tools like LeanIX. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved data quality or managed complex IT environments. This helps us understand the impact you've made in previous roles.
Engage with Stakeholders: Since stakeholder management is key, mention any experiences where you’ve successfully engaged with different teams. We love to see how you’ve collaborated across IT Operations, Architecture, and other areas to achieve results.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Hays
✨Know Your Tools Inside Out
Make sure you have a solid grasp of ServiceNow CMDB and LeanIX. Brush up on CI classes, relationships, and service mapping concepts. Being able to discuss these in detail will show your hands-on experience and confidence.
✨Showcase Your Data Quality Skills
Prepare examples of how you've improved data quality in previous roles. Be ready to discuss specific challenges you faced in complex IT environments and how you overcame them. This will demonstrate your problem-solving abilities and practical experience.
✨Engage with Stakeholders
Think about how you can effectively communicate with various teams. Prepare to share your approach to stakeholder management and how you’ve successfully collaborated across different departments in the past. This is key in a federated environment.
✨Understand Governance and Compliance
Familiarise yourself with governance frameworks and compliance activities relevant to CMDB and enterprise architecture. Be prepared to discuss how you would embed pragmatic governance and prevent data decay post-implementation.