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- Tasks: Engage with clients, resolve inquiries, and support business campaigns in a luxury automotive environment.
- Company: Join a world-renowned super-luxury automotive brand based in Goodwood, UK.
- Benefits: Enjoy competitive pay, hybrid work, 35 days off, and a performance bonus.
- Why this job: Be part of a passionate team shaping the future of mobility with innovative ideas.
- Qualifications: A Levels or equivalent; experience in luxury call centers; strong data management skills.
- Other info: Work in a dynamic, culturally diverse environment with opportunities for personal growth.
Client Services Executive
Client Services ExecutiveType: Temporary contractor, ongoing through Hays (inside IR35)Location: ChichesterWorking Environment: Hybrid, part office based on site at client offices/ part home basedPay type: Competitive hourly pay rateStart date: ASAP
The OpportunityThe world’s pre-eminent super-luxury automotive brand. Our base is in Goodwood, near Chichester, West Sussex, and comprises of our global headquarters and Global Centre of Luxury Manufacturing Excellence.
For our client everything they do starts with passion. It turns a profession into a vocation. It drives us to keep reinventing mobility and to bring innovative ideas onto the roads. Enthusiasm for joint projects turns our departments into a strong team where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work are united that we can shape the future together.
The Client Contact Team (CCT) are responsible for delivering first level client engagement across all channels, as well as championing new products and supporting in the delivery of key business campaigns.
Key Accountabilities:
What we’re looking for
What we offer
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Client Services Executive employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive
✨Tip Number 1
Familiarize yourself with the luxury automotive industry. Understanding the nuances of this sector will help you engage more effectively with clients and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Highlight your experience in client engagement and data management. Be prepared to discuss specific examples where you've successfully resolved client inquiries or improved data quality, as these are key aspects of the role.
✨Tip Number 3
Showcase your cultural awareness and ability to work across different cultures. This is crucial for a role that involves engaging with UHNWIs globally, so be ready to share experiences that demonstrate your international mindset.
✨Tip Number 4
Prepare to discuss your proficiency in CRM tools and reporting. Since the role requires accurate maintenance of client data and insights, being able to articulate your experience with these systems will set you apart from other candidates.
We think you need these skills to ace Client Services Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Services Executive position. Understand the key accountabilities and required skills, especially the emphasis on client engagement and data management.
Tailor Your CV: Customize your CV to highlight relevant experience in luxury or automotive call center environments. Emphasize your consumer-centric approach and any experience you have with CRM tools and data management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific experiences that demonstrate your ability to build strong relationships and your understanding of modern luxury.
Highlight Cultural Awareness: Since the role requires an international mindset, include examples in your application that demonstrate your appreciation for different cultures and your ability to work effectively across diverse teams.
How to prepare for a job interview at Hays
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for the luxury automotive industry during the interview. Share any personal experiences or insights that demonstrate your understanding of what makes luxury brands unique and how you can contribute to that passion.
✨Demonstrate Cultural Awareness
Since the role involves working with clients from diverse backgrounds, highlight your international mindset and appreciation for different cultures. Be prepared to discuss any relevant experiences you've had in multicultural environments.
✨Highlight Your Data Management Skills
Given the importance of managing client data and insights, be ready to talk about your experience with CRM tools and data analysis. Provide examples of how you've successfully maintained data accuracy and used insights to drive results.
✨Prepare for Client Engagement Scenarios
Think of potential client scenarios you might encounter in this role and how you would handle them. Practice articulating your approach to building trust and loyalty with clients, especially UHNWIs, as this will be crucial in your role.
