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For Companies At a Glance
- Tasks: Lead a team in managing client billing processes and ensure quality standards.
- Company: Join a top global financial services firm in vibrant Liverpool.
- Benefits: Enjoy a competitive salary, hybrid work model, and 25 days holiday.
- Why this job: Be part of a dynamic team, drive improvements, and develop your leadership skills.
- Qualifications: Experience in billing within financial services and strong Excel skills required.
- Other info: This is a 16-month maternity cover role with opportunities for professional growth.
The predicted salary is between 30000 - 70000 £ per year.
Your new company
My client, a leading global financial services organisation based in the heart of Liverpool city centre, is seeking a professional Client Billing Manager to join their team on a 16-month maternity contract. You will be joining the Pershing EMEA team. Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA.
Your new role
The position is being offered full-time, Monday to Friday, with a hybrid model in place. You will be required to work from the offices 3 days per week. You will be required to manage a team of 4 staff members within the Liverpool office and also assist with an offshore team which also has 4 members of staff.
Some of your duties will include but are not limited to:
- Participate in the preparation of billing of clients.
- Understand all processes and procedures and be able to undertake all tasks wherever necessary.
- Suggest efficiencies and improvements and be able to advise on best practice.
- Recruit, direct, motivate and develop staff, maximising their individual contribution, professional development and ability to function effectively with their colleagues as a team.
- Manage the daily process workflow within the team and align team resources accordingly to complete the required tasks.
- Enforce an effective control environment around the entire billing-related processes.
- Serve as the escalation point for critical issues and manage through to resolution.
- Ensure the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.
- Own the ‘charging database’ and play a key role in utilising it to identify revenue leakage opportunities, and to prevent leakage in the future.
- Oversee invoice calculation and generation to ensure correct and timely preparation.
What you\’ll need to succeed
- Proven experience of Billing in Financial Services
- Experience in Finance Operations processes
- Strong controls and process experience
- Ability to demonstrate strong stakeholder management
- Advanced Excel knowledge
- Experience of managing an offshore team is preferable.
What you\’ll get in return
Competitive salary at £50,000 per annum
Great city centre location
Hybrid model
25 days holiday plus bank holidays
Pension
What you need to do now
If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now.
If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Client Billing Manager employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Billing Manager
✨Tip Number 1
Familiarize yourself with the specific billing processes used in financial services. Understanding the nuances of billing in this sector will help you stand out as a candidate who is ready to hit the ground running.
✨Tip Number 2
Highlight your experience in managing teams, especially if you've worked with offshore teams before. Be prepared to discuss how you motivate and develop staff, as this is a key part of the role.
✨Tip Number 3
Showcase your advanced Excel skills by being ready to discuss specific functions or tools you've used in past roles. This will demonstrate your ability to handle data effectively, which is crucial for the position.
✨Tip Number 4
Prepare examples of how you've suggested efficiencies or improvements in previous roles. Being able to articulate your proactive approach to process improvement will resonate well with the hiring team.
We think you need these skills to ace Client Billing Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Billing Manager position. Understand the key responsibilities and required skills, such as experience in billing within financial services and strong stakeholder management.
Tailor Your CV: Customize your CV to highlight relevant experience in billing and finance operations. Emphasize any previous roles where you managed teams or improved processes, as these are crucial for this position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of the role and how your background aligns with the company's needs. Mention specific examples of how you've successfully managed billing processes or led teams in the past.
Highlight Technical Skills: Since advanced Excel knowledge is required, make sure to mention your proficiency with Excel and any relevant software tools you have used in previous roles. This will demonstrate your capability to handle the technical aspects of the job.
How to prepare for a job interview at Hays
✨Showcase Your Billing Experience
Make sure to highlight your proven experience in billing within financial services. Be prepared to discuss specific examples of how you've managed billing processes and any efficiencies you've implemented.
✨Demonstrate Strong Stakeholder Management
Since the role requires strong stakeholder management, think of instances where you've successfully collaborated with different teams or clients. Share how you navigated challenges and maintained positive relationships.
✨Prepare for Team Management Questions
As you'll be managing a team, be ready to discuss your leadership style. Think about how you've motivated and developed staff in the past, and be prepared to share strategies for managing both onshore and offshore teams.
✨Excel Skills Are Key
Given the advanced Excel knowledge required, brush up on your Excel skills before the interview. Be ready to discuss how you've used Excel in previous roles, especially in relation to billing and financial analysis.
