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- Tasks: Manage client accounts and oversee all aspects of Insurance Broking Accounts.
- Company: Progressive insurance brokerage in London with a vibrant, inclusive culture.
- Benefits: Competitive salary, generous leave, private medical insurance, and annual bonuses.
- Why this job: Shape your career in a supportive environment focused on growth and wellbeing.
- Qualifications: Experience in IBA, strong MS Office skills, and excellent communication abilities.
- Other info: Enjoy a hybrid working pattern and regular social events.
The predicted salary is between 36000 - 60000 £ per year.
Your new company: An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long-term development, this is a place where you're encouraged to shape your role and build a career across a wider group.
Your new role: As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include:
- Investigating and allocating cash
- Leading credit control activity and ensuring prompt debt collection
- Processing payments for claims and return premiums
- Producing accurate, timely MI reports
- Working with internal teams and external partners to resolve queries
- Preparing and issuing statements of account
- Ensuring adherence to FCA CASS 5 Client Money Rules
- Maintaining accurate ledgers and financial records
- Identifying potential bad debts and escalating where required
- Building strong working relationships to support financial performance
This is a detail-focused, client-centric role where your financial expertise and communication skills will be essential.
What you'll need to succeed:
- Previous experience in an IBA role
- Strong MS Office capability
- Knowledge of Global XB (advantageous)
- Excellent written and verbal communication skills
- Ability to influence stakeholders and resolve issues effectively
- A proactive, resilient, and professional approach
What you'll get in return:
- Competitive salary
- 10% employer pension contribution (with 5% employee input)
- Generous annual leave allowance
- Private medical insurance
- Annual bonus scheme
- Discounts at major retailers, gyms, restaurants, and more
- Access to wellbeing initiatives and career development support
- A vibrant, inclusive culture with regular social events and recognition programmes
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IBA Account Handler in City of London employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBA Account Handler in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an IBA Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your financial expertise and communication skills. Think of examples from your past experience that showcase your ability to manage client accounts and resolve issues effectively. Practice makes perfect!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values, like those with a strong emphasis on employee growth and inclusivity. Check out our website for opportunities that fit your career goals and culture preferences.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the IBA Account Handler position.
We think you need these skills to ace IBA Account Handler in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IBA Account Handler role. Highlight your previous experience in IBA and any relevant skills that match the job description. We want to see how you can bring your financial expertise to our team!
Showcase Your Communication Skills: Since this role requires excellent written and verbal communication, don’t shy away from showcasing these skills in your application. Use clear and concise language, and make sure to proofread for any errors. We appreciate attention to detail!
Highlight Your Proactive Approach: In your application, emphasise your proactive and resilient approach to problem-solving. Share examples of how you've effectively influenced stakeholders or resolved issues in the past. We love candidates who take initiative!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better. Don’t miss out on the chance to join our vibrant team!
How to prepare for a job interview at Hays
✨Know Your Numbers
As an IBA Account Handler, you'll be dealing with financial records and reports. Brush up on your financial terminology and be ready to discuss how you've managed accounts in the past. Highlight any specific achievements or improvements you've made in previous roles.
✨Showcase Your Communication Skills
This role requires excellent written and verbal communication skills. Prepare examples of how you've effectively communicated with clients or stakeholders to resolve issues. Practise articulating your thoughts clearly and confidently during the interview.
✨Familiarise Yourself with FCA CASS 5 Rules
Understanding the FCA CASS 5 Client Money Rules is crucial for this position. Do some research and be prepared to discuss how you ensure compliance in your work. This shows that you're proactive and knowledgeable about industry regulations.
✨Build Rapport with Interviewers
Since this role involves building strong working relationships, demonstrate your interpersonal skills during the interview. Engage with your interviewers, ask questions about their experiences, and show genuine interest in the company culture. This will help you stand out as a candidate who fits well within their team.
