At a Glance
- Tasks: Lead a dynamic programme to ensure successful delivery and stakeholder engagement.
- Company: Join a forward-thinking organisation focused on innovative housing solutions.
- Benefits: Competitive pay, flexible working hours, and opportunities for professional growth.
- Other info: Hybrid work model with a focus on collaboration and accountability.
- Why this job: Make a real impact in the final stages of an exciting project.
- Qualifications: Experience in leading cross-functional teams and managing large-scale system implementations.
The predicted salary is between 43200 - 57600 € per year.
Currently looking for a Programme Manager to support a Programme in the final stages of build and development. The project is approx. 62% complete. Functional testing by the business is underway, with phases of E2E testing, cut over & business continuity planning and testing and end user training due to take place in summer. With a Go Live date scheduled for mid-October 2026. Following the launch there will be a period of hyper care and then a roadmap of development for delivery.
Key deliverables for the role:
- Rapidly develop a high-level understanding of the programme to add value to the core delivery team, with a strong focus on identifying, managing, and mitigating key project risks.
- Build effective working relationships with steering group and senior stakeholders to proactively surface and resolve concerns.
- Provide clear, concise assurance to the Project Board on delivery status, decisions, and risk impacts, enabling timely and informed action.
- Working alongside the suppliers, the Senior Project Manager prepares and delivers Steering Group and Project Board reports that provide the right level of clarity, assurance and oversight of progress.
Key experience for the role:
- Demonstrates the ability to lead cross-functional teams, including internal staff and external consultants.
- Fosters a culture of accountability and collaboration, driving team performance and cohesion in dynamic project environments.
- Skilled in engaging senior leadership, operational teams, and external partners.
- Able to translate complex technical concepts into clear business language for non-technical stakeholders, facilitating informed decision-making and project assurance.
- Proven experience in leading large-scale system implementations, with a track record of delivering complex programmes - especially those involving ERP, CRM, or housing management systems.
- Ability to navigate multifaceted project environments and drive successful outcomes.
- Deep understanding of system architecture, integration points, and data migration challenges.
- Skilled in critically evaluating supplier technical solutions to ensure they align with organisational goals.
- Applies comprehensive knowledge of regulations (e.g., GDPR, data security standards) to guarantee compliance and audit readiness throughout system implementations.
- Expertise in managing third-party vendors, including negotiating service-level agreements (SLAs), monitoring performance, and ensuring contractual compliance.
- Builds collaborative relationships while maintaining accountability, ensuring that supplier contributions support project objectives and timelines.
Locations
Programme Manager (Housing - CRM) P/T in Cheshire, Warrington employer: Hays
As a Programme Manager with us, you'll join a dynamic team dedicated to delivering impactful housing solutions in the North West. We pride ourselves on fostering a collaborative work culture that values accountability and innovation, offering flexible working arrangements and opportunities for professional growth. With a focus on meaningful projects and a supportive environment, we ensure our employees are equipped to thrive and make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager (Housing - CRM) P/T in Cheshire, Warrington
✨Tip Number 1
Get to know the company and its culture before your interview. This helps us tailor our answers to show how we fit in. Plus, it gives us a chance to ask insightful questions that impress the interviewers.
✨Tip Number 2
Practice makes perfect! We should run through common interview questions and our responses. This way, we can articulate our experience with leading cross-functional teams and managing complex projects smoothly.
✨Tip Number 3
Showcase our problem-solving skills during the interview. We can share specific examples of how we've identified and mitigated project risks in past roles, especially in dynamic environments like CRM implementations.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the role and highlighting a key point from the conversation can keep us top of mind for the hiring team.
We think you need these skills to ace Programme Manager (Housing - CRM) P/T in Cheshire, Warrington
Some tips for your application 🫡
Know the Programme Inside Out:Before you start writing your application, take some time to really understand the programme and its current status. This will help us see that you’re genuinely interested and can hit the ground running.
Tailor Your Experience:Make sure to highlight your experience with large-scale system implementations and managing cross-functional teams. We want to see how your skills align with the key deliverables mentioned in the job description.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain your past experiences and how they relate to the role. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hays
✨Know the Programme Inside Out
Before your interview, make sure you thoroughly understand the programme's current status and key deliverables. Familiarise yourself with the project timeline, especially the Go Live date and the phases of testing. This will help you demonstrate your ability to rapidly develop a high-level understanding of the programme.
✨Build Relationships with Stakeholders
Since the role involves engaging with senior leadership and steering groups, think about how you can showcase your relationship-building skills. Prepare examples of how you've successfully managed stakeholder concerns in the past, and be ready to discuss how you would foster collaboration in this new role.
✨Communicate Clearly and Concisely
You’ll need to translate complex technical concepts into clear business language. Practice explaining technical details in simple terms, as this will be crucial when providing assurance to the Project Board. Consider preparing a few scenarios where you’ve done this effectively before.
✨Demonstrate Your Experience with System Implementations
Be ready to discuss your previous experience with large-scale system implementations, particularly in CRM or ERP environments. Highlight specific challenges you faced, how you navigated them, and the outcomes. This will show that you have the expertise needed to drive successful outcomes in this role.
