At a Glance
- Tasks: Support the Homeownership team with admin, customer contact, and data management.
- Company: Join a respected North West housing provider with a strong community focus.
- Benefits: Hybrid working, mileage paid for travel, and weekly pay options.
- Other info: Minimum 3-month contract with potential for extension and flexible working.
- Why this job: Make a difference in people's lives while gaining valuable experience in housing.
- Qualifications: Experience in housing admin or similar roles, with strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
5 days per week, 7 hours per day, 2 days in the office, 3 days home-based. Willingness to travel for resident visits (mileage paid) - Full UK driving licence and access to a car required. Ideal start date: 26th May, subject to compliance - Happy to interview ASAP via Teams.
Your new company: You'll be joining a respected North West housing provider with a strong track record in delivering high-quality homeownership, leasehold and sales services. The team manages RTB/RTA, shared ownership, staircasing, service charges, repairs queries and customer support across a wide geography.
Your new role: You'll provide essential support to the Homeownership team while a colleague is on secondment and sick leave cover (minimum 3-month contract, with potential extension). Key duties include:
- Homeownership admin - supporting RTB/RTA, shared ownership, sales and leasehold processes
- Customer contact - mostly inbound calls with some outbound follow-ups for repairs, sales and general queries
- Minute-taking - attending resident visits across Urmston, Preston, Blackburn, Harrogate and Hull
- Data & systems - updating records, logging actions, tracking cases, maintaining accurate information
- General admin - inbox management, document handling, scheduling, supporting officers with day-to-day tasks
What you'll need to succeed: Experience in homeownership, leasehold, housing admin or similar. Ideally previous experience with housing systems or processes such as Orchard. Strong organisation, accuracy and case-tracking skills.
What you'll get in return: Hybrid working with 3 days from home. Mileage for travel to resident visits. Weekly pay (PAYE or Umbrella).
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Locations
Homeownership Assistant in Cheshire, Warrington employer: Hays
Join a respected North West housing provider that prioritises employee well-being and professional growth. With a supportive work culture, hybrid working options, and opportunities for career advancement, this role as a Homeownership Assistant offers a meaningful way to contribute to the community while enjoying the flexibility of home-based work. Benefit from competitive pay, mileage reimbursement for travel, and a chance to make a real difference in people's lives through quality housing services.
StudySmarter Expert Advice🤫
We think this is how you could land Homeownership Assistant in Cheshire, Warrington
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about the team dynamics or future projects shows that you’re engaged and thinking about how you can contribute to their success.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus you’ll be kept in the loop about your application status. Let’s get you that Homeownership Assistant role!
We think you need these skills to ace Homeownership Assistant in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in homeownership, leasehold, or housing admin. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Homeownership Assistant role. Keep it friendly and professional, and let us know what excites you about working with our team.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of homeownership, leasehold, and housing admin. Familiarise yourself with the specific processes mentioned in the job description, like RTB/RTA and shared ownership. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Organisation Skills
Since the role requires strong organisation and case-tracking skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep track of details and ensure accuracy in your work.
✨Practice Your Communication
As you'll be handling inbound calls and some outbound follow-ups, practice your communication skills. Think about how you would explain complex information clearly and concisely. You might even want to role-play a few scenarios with a friend to get comfortable.
✨Be Ready for Hybrid Working Questions
Since this position involves hybrid working, be prepared to discuss how you manage your time and productivity when working from home. Share any tools or strategies you use to stay organised and connected with your team, as this will demonstrate your adaptability.
