At a Glance
- Tasks: Support customer service with technical sales orders and back office administration.
- Company: Global manufacturing business with a dynamic team environment.
- Benefits: £16.50ph plus holiday pay, free parking, and modern office facilities.
- Other info: Flexible hours and excellent career growth opportunities.
- Why this job: Join a fast-paced team and gain valuable experience in technical sales support.
- Qualifications: Strong admin skills and ERP experience, ideally with SAP.
The predicted salary is between 30000 - 35000 £ per year.
Temporary Technical Sales Support Administrator Job | Ellesmere Port | £16.50ph + holiday pay | 6 months +
Your new company
My client is a global manufacturing business based on the Ellesmere Port Industrial Estate. The role is based in the Customer Service Team to support with a backlog of work and to cover several pre-planned holidays in the team. This is an expanding team who need technical administrative support with an immediate start.
Your new role
Sitting as part of a busy customer service function which processes technical sales orders in the millions per order, your role will be to support the customer account managers and representatives by picking up all the back office administration to ensure swift and prompt order management. You will be supporting with sales order inputting, responding to customer enquiries via email with regards to order updates, product queries, or order amendments. You will be responsible for other back office administration such as freight order claim backs, managing the electronic filing system, and escalating discrepancies as soon as they are identified. This is a fast-paced environment which uses a SAP based ERP. You will be based on site full time in Ellesmere Port with access to ample free on site parking, excellent on site amenities and will be working 9am - 5:30pm Monday - Friday. Some flexibility around the working hours can be considered.
What you'll need to succeed
Whilst manufacturing or engineering industry experience would be ideal for this post, other industries will be considered as long as there has been a technical sales support aspect to the post. You will be using your strong administration skills on a daily basis to prioritise your workload to coincide with changing demands for customer orders. ERP system experience is essential for this post, with SAP being preferred, but all ERPs will be considered. Due to the intricacies of the orders and product numbers, you will have outstanding attention to detail and be able to catch errors before they make a commercial impact. You will be used to working with various MS Office packages, and feel confident working with MS Excel. Due to the location, this role does require someone with access to their own vehicle as it is not accessible via public transport.
What you'll get in return
This role can offer a stable temporary contract for 6 months, with weekly pay for your 37.5 hours from Monday - Friday, with preferred working hours being 9am - 5:30pm. You will have an ample hourly rate of £16.40ph plus holiday pay, which takes your total rate to £18.39ph. You will have access to free on site parking, excellent on site facilities, including a full service staff canteen, and modern office buildings.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Locations
Technical Sales Support Administrator in Cheshire, Ellesmere Port employer: Hays
Join a dynamic global manufacturing business in Ellesmere Port, where you will be part of an expanding customer service team that values your technical sales support skills. Enjoy a supportive work culture with excellent on-site amenities, flexible working hours, and opportunities for professional growth, all while benefiting from competitive pay and a stable temporary contract.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Support Administrator in Cheshire, Ellesmere Port
✨Tip Number 1
Get to know the company! Research their values, products, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to technical sales support. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Technical Sales Support Administrator in Cheshire, Ellesmere Port
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in technical sales support or administration. We want to see how your skills match the role, so don’t be shy about showcasing your ERP and MS Office expertise!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at StudySmarter. Keep it concise but engaging, and don’t forget to mention your attention to detail and ability to handle fast-paced environments.
Show Off Your Skills:In your application, highlight specific examples of how you've successfully managed back office administration or customer enquiries in the past. We love seeing real-life applications of your skills, especially if they relate to order management!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll make sure your application gets into the right hands quickly!
How to prepare for a job interview at Hays
✨Know Your ERP Systems
Make sure you brush up on your ERP system knowledge, especially if you've worked with SAP before. Be ready to discuss how you've used these systems in past roles and how they helped streamline processes.
✨Show Off Your Attention to Detail
In a role that deals with technical sales orders, attention to detail is crucial. Prepare examples of how you've caught errors in previous jobs or how you've ensured accuracy in your work. This will demonstrate your ability to prevent costly mistakes.
✨Familiarise Yourself with the Company
Do a bit of research on the global manufacturing business you're interviewing with. Understanding their products and services will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Customer Interaction Scenarios
Since you'll be responding to customer enquiries, think about how you would handle various scenarios. Practice articulating your approach to resolving issues or answering queries, as this will showcase your customer service skills.
