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- Tasks: Lead the billing and collection processes in a prestigious education organisation.
- Company: Join a leading education organisation in Cheltenham, known for its dynamic culture.
- Benefits: Enjoy a competitive salary, flexible hours, health care, and free lunches.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Make a real impact by improving billing processes and supporting your team.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 35000 - 40000 £ per year.
Credit/Billing Supervisor - Permanent - Prestigious Education organisation - Cheltenham, Gloucestershire
Your new company: Hays Accountancy & Finance are exclusively partnering with a leading & prestigious Education organisation to recruit a dynamic & experienced Credit/Billing Supervisor to take ownership of the billing and collection processes. Based in Cheltenham, Gloucestershire, this exciting newly created opportunity will supervise a team of two reporting directly into the Financial Controller.
The successful candidate will manage the full billing and collections process end-to-end, ensuring activity is proactively planned, accurately executed, and delivered on time. You will bring structure, foresight, and discipline to a financial operation, ensuring processes are controlled. This permanent full-time role is best suited to a hands-on credit/billing professional with B2C experience with clear, professional communication skills, to build both internal/external stakeholder relationships.
Your key duties will involve:
- Taking full ownership of the end-to-end fees billing cycle, ensuring all billing is accurate & issued to deadlines.
- Managing the annual billing timetable, controlling billing data, and carrying out regular reconciliations of the fee's ledger.
- Proactively managing outstanding balances, following up overdue accounts, agreeing on payment arrangements, resolving credit control queries, along with debt reporting.
- Overseeing the direct debit processing, ensuring BACS compliance and acting as a primary contact for external stakeholders' queries.
- Supervising two billing/credit assistants, managing team workloads and supporting their development.
- Supporting the Financial Controller with process improvement projects to strengthen the billing/credit processes, along with ad-hoc duties.
To be considered for this permanent Credit/Billing Supervisor role, you will need:
- Experience in a similar position.
- End-to-end billing, accounts receivable and credit control experience.
- Professional and clear communication skills to build external and internal relationships.
- Strong accuracy, deadline focused, comfortable managing workloads, with key MS Excel skills and knowledge of financial systems.
- Adaptability to organisational needs, willingness to learn and a proactive mindset to process improvement.
- Experience supervising, developing and supporting team members.
- Experience within the education sector, direct debit/BACS experience, along with experience with fees would be advantageous but not essential.
This permanent Credit/Billing Supervisor role offers a salary between £35,000 - £40,000 per annum, dependent on experience based in Cheltenham, Gloucestershire. The position offers flexible start/finish times, on-site parking, access to sports/gym facilities, contributed pension scheme, private health care, Christmas holiday shutdown, life insurance, free lunches, enhanced maternity/paternity leave, development opportunities & more.
A unique opportunity to really add value to a prestigious education organisation taking the lead on the billing/credit processes.
Credit Supervisor in Cheltenham employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Supervisor in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for a Credit Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to billing and credit control. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience and skills effectively!
✨Tip Number 3
Don’t forget to research the company! Understanding their values and mission can give you an edge during interviews. Plus, it shows that you’re genuinely interested in the role and the organisation.
✨Tip Number 4
Apply through our website for the best chance of landing that Credit Supervisor position. We make it easy for you to showcase your skills and experience directly to employers looking for top talent like you!
We think you need these skills to ace Credit Supervisor in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Supervisor role. Highlight your experience in end-to-end billing and credit control, and don’t forget to showcase your team management skills. We want to see how you can bring structure and discipline to our financial operations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention your B2C experience and how your clear communication skills will help build relationships with stakeholders. We love a good story, so make it engaging!
Showcase Your Skills: Don’t just list your skills; demonstrate them! If you have strong MS Excel skills or experience with financial systems, give examples of how you've used these in previous roles. We’re looking for someone who can manage workloads and meet deadlines effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we love seeing candidates who take that extra step to connect with us directly!
How to prepare for a job interview at Hays
✨Know Your Numbers
Make sure you brush up on your financial knowledge, especially around billing cycles and credit control. Be ready to discuss specific metrics or processes you've managed in the past, as this will show your expertise and confidence in handling the role.
✨Showcase Your Leadership Skills
Since you'll be supervising a team, it's crucial to highlight your experience in managing and developing others. Prepare examples of how you've supported team members in the past, and be ready to discuss your approach to leadership and team dynamics.
✨Communicate Clearly
Given the importance of clear communication in this role, practice articulating your thoughts succinctly. Think about how you can explain complex billing processes in simple terms, as this will demonstrate your ability to build relationships with both internal and external stakeholders.
✨Prepare for Process Improvement Questions
The job involves supporting process improvement projects, so be ready to discuss any initiatives you've led or contributed to in previous roles. Think about challenges you've faced and how you overcame them, as well as any innovative ideas you have for enhancing billing and credit processes.