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- Tasks: Chase late payments and build relationships with customers to secure payment plans.
- Company: Established organisation in Chelmsford with a supportive finance team.
- Benefits: Earn up to £18.00 per hour on a 3-month contract.
- Other info: Office-based role with clear objectives and a professional environment.
- Why this job: Join a results-driven team and make a real impact on cash flow.
- Qualifications: Experience in Credit Control, strong communication, and negotiation skills required.
The predicted salary is between 36 - 36 £ per hour.
A 3-month temporary Credit Control job in Chelmsford, Essex paying up to £18.00 per hour.
An established organisation based in Chelmsford is seeking an experienced Credit Controller to join a supportive and collaborative finance team on a 3-month contract, with a clear focus on recovering outstanding cash before year end.
This role will suit someone confident and resilient, with a strong track record of telephone-based collections within a business-to-customer environment.
The Role
- Proactively chasing late payments, rent arrears and fees via high-volume telephone contact
- Building professional relationships with customers to agree and secure payment plans
- Minimising overdue balances and improving cash flow
- Accurately updating systems and maintaining clear records of customer interactions
- Working closely with colleagues to achieve shared collection targets
The Ideal Candidate
- Proven experience in a Credit Control / Collections role
- Confident and professional telephone manner, with the ability to handle challenging conversations
- Strong communication and negotiation skills
- Good IT skills, with experience navigating complex finance systems such as Unit4 / Agresso Business World (or similar)
- A team-focused approach with the ability to work effectively in a fast-paced environment
Working Arrangements
- Fully office-based, 5 days per week
- Convenient Chelmsford location, close to the station with parking nearby
- Working hours: Monday-Thursday: 8:30am - 5:00pm, Friday: 8:00am - 4:30pm, 1-hour unpaid lunch break
- Supportive team environment with clear objectives and purpose
This is an excellent opportunity for an experienced Credit Controller looking for a short-term, results-driven assignment within a well-structured and professional team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Credit Controller in Chelmsford employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Chelmsford
✨Tip Number 1
Get your phone ready! Since this role is all about chasing payments, practice your telephone skills. Role-play with a friend or family member to build confidence in handling those tricky conversations.
✨Tip Number 2
Network like a pro! Connect with people in the finance industry on LinkedIn. You never know who might have a lead on a temporary Credit Controller position or can give you insider tips on the company culture.
✨Tip Number 3
Research the company! Before your interview, dive into their values and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about the role and want to be part of our supportive finance team.
We think you need these skills to ace Credit Controller in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and collections. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Showcase Your Skills: Don’t just list your skills; give examples of how you've used them in previous roles. If you've handled challenging conversations or improved cash flow, let us know!
Keep It Professional: Since this role involves a lot of telephone contact, make sure your application reflects a confident and professional tone. We want to see that you can handle those tough conversations with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at Hays
✨Know Your Numbers
Before the interview, brush up on your credit control metrics and success stories. Be ready to discuss specific examples of how you've successfully chased late payments or improved cash flow in previous roles. This will show your potential employer that you’re not just experienced, but also results-driven.
✨Practice Your Pitch
Since this role involves a lot of telephone contact, practice your communication skills. Role-play challenging conversations with a friend or family member. Focus on maintaining a confident and professional tone, even when faced with difficult customers. This will help you feel more prepared and less anxious during the actual interview.
✨Familiarise Yourself with the Tools
If you have experience with finance systems like Unit4 or Agresso, make sure to highlight that. If not, do a bit of research on these tools. Being able to discuss how you can quickly adapt to their systems will demonstrate your tech-savviness and willingness to learn.
✨Show Team Spirit
This role is all about collaboration, so be prepared to talk about how you work within a team. Share examples of how you’ve contributed to shared goals in past positions. Emphasising your team-focused approach will resonate well with the hiring manager, especially in a supportive environment like theirs.